Reviews (2,234)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

May 6, 2024

App isn't great, I've tried everything to change the email customers can see when recieving emails for marketing but it still says @nyshopifystore even though I've editing forwarding emails to info@thebrandlayo. Can't seem to change this, it makes the emails I send to subscribers seem like spam and not professional at all.

TheBrandLayo
United Kingdom
10 months using the app
March 16, 2024

Shopify Email is easy to use!! It's a great tool if you are trying to keep your customers informed and you don't have that many customers. I do not use all the power of Shopify email but I am very happy to have it.

59Balloons
Netherlands
10 months using the app
February 29, 2024

GReat selection of Automation Hope in the future shopify can expand on the options and the complexity

S T E L L I N O
Australia
Over 3 years using the app
April 21, 2024

The email app is good however it needs improving.

You should be able to send customers emails even if they have bounced before.

Need more flashy fonts and some gifs.

Rainbow Card
United Kingdom
Almost 3 years using the app
April 30, 2024

I love the functionalities and how easy to use the app is. The email formats and content, templates are great and eye-catching. We get great feedback from our customers as well on our email marketing communications.

House of Zen
Zambia
9 months using the app
September 26, 2024

Överskådligt och lätt att arbeta fram snabba designförslag.

Regale Hamburg
Germany
Over 3 years using the app
March 26, 2024

I love that this is hosted right on Shopify. I also love that it provides analytics around the number of emails opened, the number of emails that failed, who unsubscribed, and click-through rates. It's all super useful.

Art in the Berkshires
United States
3 months using the app
May 11, 2024

8/10 for user friendly, features, intuitiveness, etc. Also an impressive amount of features and templates to customize for business owners. Some lagging and occasional glitches or limitations but overall love this app.

Kink & Link Collection
United States
About 4 years using the app
April 23, 2024

Muy simple de usar. La ventaja que esté nativamente integrado a la tienda le da confiabilidad. Siento que aún le faltan mas herramientas para que pueda suplir a otras apps de email marketing, pero en lo básico cumple su propósito.

Jugar y Crear 🌟 Juguetes y Sonrisas
Chile
Almost 4 years using the app
March 26, 2024

It works really well. But I could really use a link function so you could take a url link and use the same set up but over in on my Facebook page for a boost there. So that there is synergy and ease in using both media simultaneously for a stronger effect. And to get more mail subscribers in.

jægerogfisker.dk
Denmark
Over 1 year using the app