Reviews (2,204)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

May 23, 2024

With a few downsizes, app is simple to use, it is cost effective and has many features.

MOIKA NaturalCosmetics
Slovenia
Over 3 years using the app
September 30, 2024

Es bastante fácil de diseñar

Club Saliracomer
Uruguay
4 months using the app
May 27, 2024

It is very easy to use once you understand it

LUX Keychains
Australia
Over 1 year using the app
March 4, 2024

I wish there were more advanced options, but I like it as a standard and simple to use email creator. I would love to make fancier and more exciting emails without needing a paid app though.

Subtly Southern
United States
Over 3 years using the app
August 11, 2024

Intuitif et simple à utiliser !

Charlie Loonie
France
29 days using the app
September 10, 2024

Buenas aplicación. funcional

Nova Mart Product
United States
3 months using the app
January 22, 2024

To Shopify management,

Please fire the product team whoever developed this ridiculous app. It is completely useless and they're wasting the development resources. The email could only be sent to email subscriber, even for the abandon checkout, abandon cart & abandon product browse. Really? have you guys ever done a simple analysis to find out the percentage of people who ever abandon cart or checkout would subscribe to the email list? No mention a pivotal part of email marketing is to recall & win back churn customers.

INSPECIAL HOME
Hong Kong SAR
Over 1 year using the app
Shopify replied January 23, 2024

Thank you for taking the time and writing this review. We’re sorry you ran into issues using Shopify Email as part of Marketing Automations and completely understand that this experience would be frustrating. We can confirm that for legal and privacy reasons you can only email customers who opt in to receiving emails from your business when you're using Shopify Email for Marketing. The only exclusion to this is the Abandoned Checkout workflow. This can be set up to send to 'All Customers' by editing the email marketing step within the automation. Once you click 'Edit email,' you will be able to edit theTo: line to All customers. - Clare, Shopify Email

April 2, 2024

Excellent! Very well integrated with Shopify, makes my job much easier!

Todsky’s Magic Shop
Canada
6 months using the app
May 6, 2024

Awesome app, easy to use, never a problem.

MaryTyke's
United States
Over 3 years using the app
March 1, 2024

This email app is user friendly and the reports are helpful. I like that it is free and it is working just fine for my small business as it is getting off the ground. Great for what I am needing for now. Would like to see a little bit jazzier templates.

Lady Misty's Creations
United States
Over 1 year using the app