Reviews (2,016)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through email marketing. It features a user-friendly interface, customizable templates, and effective Shopify integration. The app is noted for its scalability and cost-effectiveness, with free emailing up to a certain limit and robust analytics to track campaign performance. Merchants appreciate its simplicity and effectiveness in creating professional-looking email campaigns without needing extensive technical knowledge.

December 18, 2023

Room to improve. Could be a bit more user friendly since not everyone is a developer or going to fully understand how this app works. It has a learning curve to it. It does work, but to really build anything out that is intricate or detailed you may need to hire help or really know your stuff. They have some basic templates in play can get you started but in time you may find out you need additional customer journeys or email campaigns and be required to build them manually.

Dockhead
United States
28 days using the app
March 3, 2024

I wish I could add animation and videos to my emails. but i enjoy the easy setup

Kush Kitty
United States
Almost 2 years using the app
Shopify replied March 4, 2024

Thank you so much for taking the time and sharing this feedback with us. We're consistently working on expanding our customization options. As for adding animation to your emails, this is possible today through the Image section. Add an image section, and then upload a .GIF file to the Library. - Clare, Shopify Email

February 24, 2024

Very simple and easy to use. I love it!

Magnolia Studio & Co
United States
Over 3 years using the app
March 22, 2024

You know what? It's actually very helpful and easy to use. Was surprised with all the features this app has included. 5/5!

CyberLink Technology
United States
13 days using the app
May 10, 2024

A little confusing with best sellers on email.

Designs by Sines
United States
4 months using the app
May 7, 2024

Je recommande Shopify Email car c'est une application facile à utiliser.

LeLabo.llb
France
Almost 2 years using the app
April 19, 2024

Very basic, but free and easy to use.

Seafoam Lavender
Canada
Over 1 year using the app
April 28, 2024

Nos resulta super útil para conectar con nuestros clientes

YellowBear
Spain
10 months using the app
December 5, 2023

No "Opt-In" radio button...?

Why isn't there a signup form with an opt-in radio button? This is a legal requirement in the EU.

It prevents us from growing our mailing list through promotions and competitions.

Funkytown Kayak & Surf Shop
Ireland
Over 3 years using the app
Shopify replied December 6, 2023

Thanks for taking the time and sharing this feedback. While we're unable to offer any legal advice for the EU or in general, we'd be happy to share your feedback with our development team in regards to having an opt-in radio button. However, for the time being, feel free to check out some of our recommended alternatives: Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk).

That being said, it may also be possible to explore some theme customizations and implement radio buttons. Though this isn't something that's supported by our Theme Support, you can consider hiring a developer to assist you if you're not comfortable working with coding languages. Should you need help finding a developer, then we'd recommend taking a look at our directory of certified developers on Shopify Partners (https://shopify.link/rp20). Cheers. -Elias, Shopify Support

April 18, 2024

vorrei poter inviare una mail ad un singolo cliente utilizzando l'app mail così che resti lo stile del mio brand e che si possa inserire facilmente il prodotto o lo sconto da proporre al cliente . io non ci riesco magari sbaglio per il resto mi trovo molto bene grazie

Gioielli Pavan
Italy
About 2 years using the app