Reviews (2,235)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

May 9, 2024

Shopify bu uygulama ile işimizi kolaylaştırdı ve birçok masrafımızı önledi. Harika.

AĞIRSAĞLAM
Türkiye
About 2 years using the app
May 9, 2024

It's decent enough to use, but I would like more ability to better customise fonts, colours, and the general theme of emails. In particular, changing colours of text and hyperlinks to be our house colours is time-consuming and doesn't work very well.

Working Class History | Shop
United States
About 2 years using the app
March 25, 2024

We use this app for our business. So easy to send thousand of emails at once to all of our customers.

Teamknowfish Tackle
United States
Almost 4 years using the app
April 21, 2024

The email app is good however it needs improving.

You should be able to send customers emails even if they have bounced before.

Need more flashy fonts and some gifs.

Rainbow Card
United Kingdom
Almost 3 years using the app
May 16, 2024

I would recomend to others, easy to use

BLISS & BLOOMS
United Kingdom
Over 1 year using the app
March 21, 2024

I love that Shopify email is free and integrated with the Shopify store. It makes it easy to add subscribers, products and discounts to your email. I would love to see more email template ideas and font selections.

Mariposa Essence
United States
Almost 4 years using the app
March 18, 2024

Easy to use and a great value! Thank you!

Mystic Supplies
United States
Almost 4 years using the app
April 16, 2020

I must confess i'm not happy with this. First of all i thought that Shopify was helping is during this covid period and in fact ... "Shopify Email is not available for your store yet." Hope that it will soon change and that shopify will really help us ...

Mademoiselle Grenade
France
Over 4 years using the app
Shopify replied April 17, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear that you are unhappy so far, I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

May 9, 2024

good but it should be atleast 50,000 emails per moth free of cost.

Tinnie Tots
Pakistan
Almost 2 years using the app
November 27, 2020

Pretty decent email app, easy to use and does exactly what it says on the tin, only downside is not being able to input a collection in rather than just a product, if that feature was available I would give it 5 stars not 4

Averys Motorcycles
United Kingdom
Over 4 years using the app