Reviews (2,235)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

January 19, 2021

it's so great that this can be done within the shopify platform and no other service to link (ie; mailchimp)

Nexus Coffee Company
Canada
Almost 4 years using the app
September 2, 2020

Me pareció muy sencilla la aplicación, pero creo que puede mejorar con respecto a dar mayores alternativas para editar tamaños de espacios, mayor variedad de fuentes, entre otras cosas.

Sueños de Lavanda
Peru
Almost 4 years using the app
April 22, 2024

Easy to use, classy, simple templates

Nanette Wake Studio
United States
Over 2 years using the app
October 5, 2020

I really love that Shopify has added this app for us to use straight from our Shopify Admin. It is pretty easy to use and since it is new I don't expect it to have all the bells and whistles that the other email marketing apps offer. However, I don't use this app much because it does not offer email automation which is a huge need for my business. I find myself still using my other email apps for the automation process. If Shopify could add this feature, I would switch over for sure! I think the pricing is fair and the convenience is optimal.

Neptune Athletics
United States
Almost 4 years using the app
Shopify replied October 13, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

March 4, 2024

Definitely a 5.
1. Saves me from needing an outside app like MailChimp.
2. All of my mass emails have a professional look.
3. Many templates.
4. Easy links.

Uniformity Lafayette
United States
Over 3 years using the app
January 13, 2021

It works well - excited I can do the amount of emails I am allocated. Also grea that I can see the open rate.

Mainbrew
United States
Almost 4 years using the app
April 4, 2024

It is inexpensive, easy to use and gives me good results.

Atomic Filament
United States
Almost 3 years using the app
November 18, 2020

Easy to use. Fast job. Clear instructions. Safe for test. Flexible for ccanges. Exelent for sugestions.

PLAUDE APPAREL
Latvia
Almost 4 years using the app
May 31, 2024

enfin une application shopify qui marche très bien !

Louce
France
10 months using the app
September 29, 2022

Great app! Suggested additions based on what other apps offer that would put it at 5*: * Email multiple segments at once * Add custom data fields * Email customers based on the collection that they purchase from without doing a bunch of work arounds * Search and select segments in the search bar when choosing which collection to send to / sort the drop down list of segments by A-Z rather than the order in which they're created * See individual recipients' email receipt/open history

JNJ Apparel Campus
United States
Almost 4 years using the app
Shopify replied October 10, 2022

I'm delighted to hear that you've enjoyed using Shopify Email and we appreciate you taking the time to write your review and provide us with your suggestions on how the app can be improved. I'll be sure to pass your feedback onto our development team for review. -Victor