Reviews (2,235)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

September 18, 2020

I recently started sending email campaigns using Shopify and it is just brilliant.
Its easy to use, it links with your store so all pictures and text automatically connect to your shop and your emails look so professional. Thank you Shopify.

Beautiful You BY Patricia O'Toole
Ireland
Over 3 years using the app
June 2, 2024

Easy

Love Thyself Daily
Australia
8 months using the app
May 12, 2021

Love it as it is easy. I can easily use it on a day to day wiht all of my customers and potential customers.

FashionURStyle
United States
Over 3 years using the app
September 1, 2023

I truly stood by Shopify emails vs an email app. I would even refer our friends to Shopify emails instead privy or klaviyo. Since the 4th of July all of my emails have been failing. I have followed every step Shopify customer service has asked me to do and it still does not work. Because of this our sales have decreased and it has been a headache.

I feel like shopify made a ton of updates this summer to the interface and email sales channel and I just wish it would go back to normal.

Unfortunately I am going to be switching to a third party for our email campaigns.

Sunkissedcoconut
United States
Over 3 years using the app
Shopify replied September 8, 2023

Thank you for taking the time and writing this review. I can certainly appreciate how frustrating issues with your email deliverability can be. We took a closer look into your account and previous support interactions with our deliverability specialists in order to troubleshoot the issue and have detailed next steps. I'll reach out with an email directly to summarize in case you have any follow up questions! - Clare, Shopify Email

May 2, 2024

It is quick and easy to use to drop a quick note about a price drop or new item. It has been very easy and rewarding to use.

Great Eastern Sun
United States
Over 1 year using the app
September 10, 2020

This app is very helpful. There are templates already made for you to edit and add your own touch to it. I really like it.

ARTBYTIAROSE
United States
About 3 years using the app
August 30, 2021

Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available.

Sabersmyth
United States
About 3 years using the app
Shopify replied September 2, 2021

Hey, there. Thank you for taking the time and sharing this great review! We can see how being able to automate Shopify emails further for your campaigns would be a useful feature. We would be happy to share this with our developers for potential updates in the future. Thanks again! -Marty, Shopify Support

September 2, 2020

top very simple, clear.
It's easy to write an email inn less than a minute
I suggest to give a little more options

Fondant Baulois Paris Ternes
France
About 3 years using the app
January 22, 2021

Its very easy to use, has most of the things I need to send an Email. But, I would love to have more template options.

Luciana's Kitchen
United States
About 3 years using the app
April 15, 2021

I'm loving the app ad-ons and the easy-to-use features like editing product pictures and setting up email campaigns!

Kim Olund Studio
United States
About 3 years using the app