Reviews (1,980)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through email marketing. It features a user-friendly interface, customizable templates, and effective Shopify integration. The app is noted for its scalability and cost-effectiveness, with free emailing up to a certain limit and robust analytics to track campaign performance. Merchants appreciate its simplicity and effectiveness in creating professional-looking email campaigns without needing extensive technical knowledge.

February 26, 2021

Instead of the companies legal name the template footer states the shop name along with the address. Same with the copyright remark. In this respect, the marketing emails sent are legally problematic.

MIRAI
Germany
About 1 hour using the app
Shopify replied March 13, 2021

Hey there,

Amy here from Shopify. I appreciate you taking the time to leave us a review. I'm going to follow up with you via email to gather some further information from you and see what can be done here.

Amy l Shopify

July 15, 2021

Pretty useless given that it cannot do automation. This is rather odd, because Shopify itself can (eg through abandoned cart emails).
The instructions in other review feedback don't work and Shopify help desk had to point me to a 3rd party app and. Pretty frustrating given that automation is so 2010. Please, please, please add automation, if you did it would be a good app.

Milton Ashby
Australia
About 1 hour using the app
Shopify replied July 27, 2021

Thank you for getting in touch and for sharing your feedback with us here, and I can certainly appreciate why having more automation in Shopify Email would be beneficial. Shopify Email is still a relatively new app and it's possible that more automated features become available down the line, but nonetheless I will be sure to pass your comments onto our development team for them to consider. We appreciate you getting in touch and sharing your thoughts in your review. -Victor, Shopify Support

February 28, 2024

mybioproducts
Morocco
Over 1 year using the app