Reviews (2,175)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

November 28, 2024

Great app! And it is free!

The only thing is, maybe it can allow a bit more customisation.

Also, there are some bugs, like compare-at price sometimes does not show up in email templates.

Case Closed
India
6 months using the app
October 18, 2024

I like using Shopify email over other apps. Can be used to segment, set up campaigns and more!

Design Magic USA
United States
About 2 months using the app
November 15, 2024

Works really well. I honestly prefer shopify email app over the fancy costly ones

Lockhold
United States
Over 1 year using the app
November 13, 2024

super easy to create e-mails

THATSMYOFFICE
United Kingdom
Almost 2 years using the app
November 14, 2024

The email app lets me keep in touch with every customer that has subscribed to my store whether they have bought something or not. It is a very helpful app that drives more traffic to your website.

Workstation Warehouse
United States
About 1 month using the app
September 6, 2024

So far it's helped me do the most of what i needed to inform clients or subscribers about news, updates, store changes etc
It has left me unsatisfied concerning the segregation i need to do on clients who haven't subscribed and need to be informed as a group urgently about something on their order, since their emails are not included in any list, but this is also a matter of GPDR and other terms and regulations. I hope they find a way to help us contact people in groups.
Overall it's super smooth!

noxpiria
Greece
Over 2 years using the app
September 16, 2024

Thank you Shopify for providing us this option. Other email apps are so costly, not affordable for small businesses.

samawa perfumes
United Arab Emirates
Almost 3 years using the app
November 12, 2024

Easy to set up and use, really happy so far.

the busy teacher co
United Kingdom
Over 1 year using the app
December 3, 2024

Templates are HORRIBLE! Come on Shopify! You can do better than this.

Mountain Attitude Designs™
United States
Over 4 years using the app
December 1, 2024

It's soooo easy and perfect for the simple Shopify setup.

Mini Mois | Copenhagen
Denmark
Over 1 year using the app