Reviews (2,225)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

November 14, 2024

The email app lets me keep in touch with every customer that has subscribed to my store whether they have bought something or not. It is a very helpful app that drives more traffic to your website.

Workstation Warehouse
United States
About 1 month using the app
November 25, 2024

First time using Shopify Email and it has been fairly easy to navigate and generate emails and sales. Would recommend

NATUR PUPS
United States
22 days using the app
September 12, 2024

It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters.
I'm not always sure it picks up all of the purchases created by the emails though but that could be the customers journey. Either way I'm getting more sales using this app and its easy to use

Bushman Survival
United Kingdom
Over 1 year using the app
November 12, 2024

Easy to set up and use, really happy so far.

the busy teacher co
United Kingdom
Over 1 year using the app
November 12, 2024

Very easy to use app and a good price. Just needs a few more classy templates to really shine....

Ultimate Modelling Products
United Kingdom
Almost 3 years using the app
October 18, 2024

I like using Shopify email over other apps. Can be used to segment, set up campaigns and more!

Design Magic USA
United States
About 2 months using the app
November 4, 2024

Easy to use, great customer service. I would recommend it!

Sharon Roses Emporium
United Kingdom
Over 3 years using the app
October 8, 2024

It marks my emails as failed if in the first "batch" sent doesn't reach a specific open rate. Then it doesn't continue to send the emails. This is stupid. Even if I get an order from the first batch with the low open rate they will mark it as failed, and not send the emails through. This needs to be changed. Send the emails regardless. No one instanly opens emails. That's why it's an email. This is ruining my business.

SuesyCoilsCare
United States
Almost 2 years using the app
September 12, 2024

As a new shop owner, I don't have time to sort out all the email marketing plans, etc. Flow and Shopify Email automations working together have made my life a lot easier. It takes a lot off my plate. By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis. Plus, the heads up on things I might need to rethink in my email marketing approach. I've used the other big email marketing companies before, and you can truly go down a rabbit hole with them. Shopify emails are straight forward and to the point, which is what people want.

Hamilton & Co
United States
4 months using the app
October 25, 2024

Amazing functionality. Thanks Shopify for giving 10,000 free e-mails!

My Mom & Pop Shop
India
Over 1 year using the app