Reviews (2,020)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

January 21, 2021

Just started using, I love the ease to throw something together with the premade templates. I hope to get into a routined schedule to send out information to my subscribers.

Stacy's Soap Suds
United States
Over 2 years using the app
May 14, 2021

I use this app a lot for my email marketing, it has all that you need. It is included, and I can tell that it is growing to make it even better.

Bonne Vie Boutique
United States
Over 2 years using the app
Edited February 5, 2021

I like it! Yes its limited in terms of features BUT its built into Shopify, does not charge you extra as your customer base grows and you only pay when you send out emails! I like it! Email marketing costs are huge when you customer base grows to say 50,000 + but with shopify email, its managable albeit limiting.

Kevin Zahri - Bukan Soal Kurus Store
Malaysia
Over 2 years using the app
November 7, 2020

I love this service. Everything in one shop. Easy to use. Anyone starting out should use this service.

PNWbyAK
United States
Over 2 years using the app
February 10, 2021

This is my first email blast that I'm sending out, and the templates provided are fantastic. I don't like emails that are cluttered and littered with useless information so these templates are perfect. So simple, so sleek, and I'm confident I can drive traffic to my store with them.

Gently Poured Candle Co, LLC
United States
Over 2 years using the app
November 9, 2020

Very user friendly and almost completely automated! I was surprised by how easy it was to use and how much fun it was.

Rose Butter Body Co
United States
Over 2 years using the app
January 6, 2021

Very user friendly-Easy to navigate. Love Love Love. I wish Id found this a long time ago! Plan to keep this for a while.

Shop972Eleven
United States
Over 2 years using the app
September 5, 2020

easy to use templates enabling me to construct clear and concise communication with my direct customers. well done.

PaleoPure
Australia
Over 2 years using the app
April 27, 2021

I used the app to create email marketing. Its very easy to use and has templates that help you to create your email.

Pastelería Karamelle
Bolivia
Over 2 years using the app
August 2, 2023

Shopify Email is really, really amazing! Super fast, clean and easy to use. The only thing I wished, is it had included its own landing page for opt ins, embed forms or pop ups so I can offer a freebie/discount code to capture leads. If this happens, I will move my whole email marketing into Shopify. Please consider adding this option!

Eco Shop
New Zealand
Over 2 years using the app
Shopify replied August 10, 2023

Thanks for taking the time to write a review. I can certainly see the benefit of adding these features to the Shopify Email application! With that being said, I am going to provide this as a suggestion to our developers to include. We appreciate you reaching out and providing this feedback. -Ollie, Shopify Support