Reviews (2,073)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

October 19, 2020

I love it, but sometimes I would like to have a phone contact to make questions I can't do via email.

MelonBâg
Spain
7 months using the app
October 16, 2022

Great app, works with the basic shopify plan and it’s a free app. User friendly, customization options are great - only with there was a way to set the font rather than change it in every section. Otherwise, great for beginners

Modern Clayy + Co
Canada
7 months using the app
Shopify replied November 14, 2022

Thank you very much for writing your review and for providing us with your feedback. I'm delighted to hear that you've enjoyed using Shopify Email thus far and that it has proven easy to use and customizable. -Victor, Shopify Support

May 17, 2021

Love the ease of use and that things are pre selected and typed out for you.. saves time, but is also easy to customize exactly to your liking.

The Spellcaster's Boutique
United States
7 months using the app
October 24, 2020

This app is great for keeping in touch with customers :) It is easy to use and sends the emails directly to all my subscribers.

Back to Earth by Arleta
United States
7 months using the app
February 7, 2021

Es sencilla e intuitiva. Sería genial que tuviera una gama de herramientas un poco más amplia, pero para comenzar está genial.

Hello Australian
Spain
7 months using the app
December 21, 2020

Very easy to use - good designs and very good integration with the shopify products. First attempt: good!

X Art Collective
Germany
7 months using the app
October 29, 2020

I use the email to inform my subscribers about new products. I am new at all of this, but so far, I’ve found it fairly manageable learning how to use it

Mjlacquer
United States
7 months using the app
November 3, 2020

Really like the site but the marketing campaign setup and linking are a bit confusing for newbies. It's taking me some time to get everything linked and connected without having to do a million logins.

Lustful Intimates
United States
7 months using the app
June 30, 2021

I recommend the app, it's free and has many templates for sending emails of all kinds.
It is easy to use and the templates are beautiful.

Kamand Italie
Italy
6 months using the app
December 19, 2020

its very simple, has the templates i need for the cart recovery. this app is pretty perfect. i recommend this app

Anti World Los Angeles
United States
6 months using the app