Reviews (2,021)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.
Refine
-
By rating
Easy to use as the templates make everything straight forward. Looking forward to using this app to help with my business.
I like it so far wish that I can be able to choose who I would like to send email to. would be nice
Am I missing something? I cannot send emails to anyone but my "email subscribers" list which doesn't include customers that have signed up through the pop up app that I use to collect customer's emails. Which seems to be the most effective way of getting emails so I do not want to quit using it. But with no way to email them through this app, it makes BOTH apps pointless. I have reached out for help and was told to use the pop up apps option to have them automatically respond when a customer signs up. Okay great, but what about after that? I can never email them again? If I am just not doing something right someone please tell me !!! I cannot figure it out!
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email subscribers. This is correct, with Shopify email you can only send newsletters to customers who have consented to receive marketing emails.
With the pop up app you are using, this will usually add the customer automatically to the email subscriber list, and you can contact them but doesn't seem to be the case here.
I am going to follow up with you in an email so we can further troubleshoot this issue for you, and hopefully get this resolved.
Claire - Shopify
I used this app and helps me create emails to engage with customers. However, more seasonal designs could help to target customers.
It is really user friendly. It would be nice if you could add several pictures in a Frame instead of just one picture.
Easy app - simplifies everything, and it's perfect for owners like me that don't have experience in email marketing apps. Very good.
I used this app to send an email campaign. It worked! It was easy to add in sections of content and the email looks as expected from the viewer.
I can’t use it because only available for Shopify plus… seriously if you want to promote for only new customers then say to your small business customers a goodbye
Hey, there! Shopify Email is available to any merchant on any paid Shopify subscription plan that has the Online Store sales channel. As long as you are set up with an Online Store, you do not need to be on the Plus plan to use Shopify Email (see details on the requirements here: https://bit.ly/3gZf7La). I hope that clears things up! Feel free to reach out to our Support team any time for further questions. - Brie, Shopify Support
Shopify didnt have this two years ago and thankyou for hearing and knowing our concerns. This is a game changer.
I like the app, but I don't care much for the templates. They seem to be out of date. Also, how do I update my business physical address.
Hey there. Thanks so much for taking the time and sharing this feedback with us. We’re always looking to evolve our templates, and will be sure to pass your feedback to our development team.
As for updating your business physical address, this pulls from your store’s business settings. Check out the steps to update that here: https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-business-settings#set-or-change-your-business-address
Thanks! - Clare, Shopify Email