Shopify Email

I like it. It feel simple and has all the features I've needed so far. Feels more native and simple than other apps I've tried.

I wish there was a way to include email workflows and such. But other than that, this app is wonderful.

I like this. But I would looooooove to be able to add a collection preview. I would also like to be able to insert recipient name.

The only sure thing that's great is that the merchant gets 2.5K emails, but you know what's so terrible about the shopify email? You cannot email your customers in the event there are refund concerns, delivery questions, or just emailing them to resolve any kind of issue. And the craziest part about this issue, the customer was refunded their FULL AMOUNT for their order, but shopify still kept the processing fee. I don't know whether to laugh or slap myself. Perhaps both while scrapping this app altogether. You know how much confusion and frustration has been experienced, and not to mention the inconvenience. All that money taken in, and we can't even get any extra tiny perk that would assist in bringing in more business. Just WOW!

App is really easy to use and really convenient since it was in the Shopify marketing. BUT it is an awful app to use if you have timed email exclusive sales with limited quantities and a high volume of customers. We launched our email at 10 AM and 1 hour later it notified us that it failed to email 95% of our customers 'due to a high bounce rate, usually because subscriber email addresses were not valid.' Out of nearly 10,000 email subscribers. We do not have this issue with our current emailing app. If you have multiple variants, you are unable to change the price to the correct variant in stock. Also the emails are very bland, but that wasn't a main issue.

I'm using this app to send newsletters and a BFCM campaign - it has some useful templates and you can schedule when it sends off! Plus reports on how everything is doing! You should get it even before you launch your store so you can start sending newsletters and emails to your subscriber from day 1! You have 3000 emails each month and if you need to send more; you pay a tiny price for each one - it's a wonderful plan! Don't forget to install it before you launch your store - that way you can email your subscribers that the store is already open and send your blogs too!

Simplicity in terms of choosing the content and images. The best part is that this email system is extention of Shoping Website. And, our main purpose of having webshop is to bring customers online. So, if we are sending emails from the webshop, then there is nothing better. This App has got very high potetial for growth. good

It seems functional enough, but the editability of the email body is subpar. I would love to be able to use it but I do not want to sacrifice the look of the email for something a bit more integrated. I cannot even add 2 columns to the thing. Using it would make my life so much easier seeing as we send out weekly emails updating customers on what products got moved into the sale collection. But we sell small products and having 7 big images that take up the full width is beyond excessive.

I used this app to assist my business with communicating by email with subscribers regarding promotions, exclusive content, and deals. This also helps with abandoned carts.

I used another tool (brevo) to create an automation for abandonned cart. I left the automation for abandonned cart running in email. I ran a test : put a product to basket, filled in my details and abandonned the cart.
While I did receive an email from Brevo, I did NOT receive an email from the app "email". Nothing in my junk either.
So, this prooves indeed that there is an issue with the delivery of the email with this app.