Reviews (2,217)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business growth through enhanced engagement and conversions. They appreciate its cost-effectiveness, scalability, and seamless integration with Shopify stores. Features like customizable templates, dynamic fields, built-in analytics, and email automation are standout benefits. The user-friendly interface and reliable performance make it a preferred choice, with effective support aiding in optimization.

Edited May 14, 2021

Simplicity in terms of choosing the content and images. The best part is that this email system is extention of Shoping Website. And, our main purpose of having webshop is to bring customers online. So, if we are sending emails from the webshop, then there is nothing better. This App has got very high potetial for growth. good

luxury-bags.to
Israel
Over 1 year using the app
June 14, 2020

It seems functional enough, but the editability of the email body is subpar. I would love to be able to use it but I do not want to sacrifice the look of the email for something a bit more integrated. I cannot even add 2 columns to the thing. Using it would make my life so much easier seeing as we send out weekly emails updating customers on what products got moved into the sale collection. But we sell small products and having 7 big images that take up the full width is beyond excessive.

D20 Collective
United States
Over 1 year using the app
Shopify replied June 22, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your detailed review and for the feedback on how the app could work better for your business. It is very much appreciated and super helpful to other merchants as well as our team. I'm going to follow up with you in an email to open up the lines of communication here so I can provide your feedback to my team, as well as anything else you may want to add.

Claire l Shopify

November 27, 2020

I used this app to assist my business with communicating by email with subscribers regarding promotions, exclusive content, and deals. This also helps with abandoned carts.

Shop RAMC
United States
Over 1 year using the app
April 9, 2021

This is the first time I sent a mass email to all of the customer. Hope it will generate some tracktion. Thank you Shopify for providing this free feature!

Baie Run Pet Products Inc.
Canada
Over 1 year using the app
May 27, 2024

Customer can be reach out constantly as a reminder or simply to see you every day. So simple to use to have a huge engagement and traffic to your store. Highly recommended

I love me more lingerie
United States
3 months using the app
February 26, 2024

他の外部メールマガジン配信アプリケーションを検討した結果、既存の顧客情報システムとの連携が非常にスムーズに行える点、およびアプリケーション間でのダイレクトなデータ連動の安定性において、このアプリの優れた性能を実感しました。

また、ユーザーインターフェースの直感性と使いやすさ、データの取り扱いの安全性においても高い水準を保っており、これらの機能が組み合わさることで、マーケティングコミュニケーションの質を向上させることができます。

このアプリケーションの使用を通じて、顧客満足度の向上、効率的なマーケティング戦略の実行、そして最終的には売上の増加を実現できたことに大きな価値を見出しています。

&YOUKAEN (アンドユーカエン)
Japan
About 1 year using the app
October 7, 2020

Good help but... you can't edit and use again an already sent out campaign. Sometimes a campaign has great results and you can't replicate it (you have to design from 0). It could use some more templates.

La Tienda Cervecera
United States
Over 1 year using the app
Shopify replied October 13, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

March 8, 2021

good, it works. I just create a test email. also has good templates to use. I'll be using it for the newsletter

Yellow leaf jewelry
United States
Over 1 year using the app
November 23, 2020

Looks good atm. Tried the Shopify Email for the first time but i have to look around if everything is working as promised.

Battl Victory Records
United States
Over 1 year using the app
March 15, 2021

easy to use, very intuitive interface.
Not code knowledge required, so anyone (even me!!) can use it...

Sweet Spell Candles
Spain
Over 1 year using the app