Reviews (2,167)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and seamless Shopify integration, making email campaign management straightforward by directly accessing products and customer data. They value the cost-effective pricing, including a free tier, and customizable templates that enhance brand alignment. Features like built-in analytics and automated workflows are noted for boosting sales and engagement, benefiting both new and experienced store owners.

September 28, 2024

User friendly.

Pink Soul Boutique
United States
Almost 4 years using the app
November 28, 2024

Great app! And it is free!

The only thing is, maybe it can allow a bit more customisation.

Also, there are some bugs, like compare-at price sometimes does not show up in email templates.

Case Closed
India
6 months using the app
October 2, 2024

The Shopify Email app is great and i believe was made for stores like mine that is still growing and don't have enough to pay for other paid platforms.

Ral Gifts and Hampers
Nigeria
Almost 3 years using the app
October 24, 2024

I love the Shopify emails, especially the preloaded templates. They are quick and easy to design and review. It identifies when a link to your products or collections is missing. You can use your videos from YouTube or Vimeo.
I would like to be able to upload our videos that are not from youtube or vimeo. Other than that I feel everything is perfect.

Revive Wear
Australia
12 months using the app
November 22, 2024

Easy to use and highly versatile app. Would recommend A+

Pinehaven Ponies
United Kingdom
6 months using the app
November 13, 2024

Good, basic, no-frills email app.

The Family Pet
United States
7 months using the app
October 8, 2024

It marks my emails as failed if in the first "batch" sent doesn't reach a specific open rate. Then it doesn't continue to send the emails. This is stupid. Even if I get an order from the first batch with the low open rate they will mark it as failed, and not send the emails through. This needs to be changed. Send the emails regardless. No one instanly opens emails. That's why it's an email. This is ruining my business.

SuesyCoilsCare
United States
Almost 2 years using the app
November 10, 2024

Great, easy to use and convenient.

ASADLIE
Netherlands
7 months using the app
November 28, 2024

Highest Bounce rate ever

Oilcloth By The Yard | The Oilcloth Experts
United States
5 months using the app
December 1, 2024

Merci cela me facilite la vie !

LIGNE REFLECT
France
5 months using the app