Reviews (2,027)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

October 19, 2020

So far so good! I like that I can do everything in one place without having to purchase or download something else.

The Burgundy Barnyard
United States
Over 1 year using the app
December 26, 2020

I love it . It works wonder when trying to sell my products. I truly appreciate this being free with my store.

Rebel Rehab
United States
Over 1 year using the app
August 29, 2022

App is really easy to use and really convenient since it was in the Shopify marketing. BUT it is an awful app to use if you have timed email exclusive sales with limited quantities and a high volume of customers. We launched our email at 10 AM and 1 hour later it notified us that it failed to email 95% of our customers 'due to a high bounce rate, usually because subscriber email addresses were not valid.' Out of nearly 10,000 email subscribers. We do not have this issue with our current emailing app. If you have multiple variants, you are unable to change the price to the correct variant in stock. Also the emails are very bland, but that wasn't a main issue.

Tropiflora
United States
Over 1 year using the app
Shopify replied September 20, 2022

Thank you for writing your review and for outlining the issues you've had with Shopify Email when using it for a significant marketing campaign. If you're still interested in using Shopify Email moving forward, I would recommend contacting our support team directly about this matter so we can investigate further and try to help prevent this from happening in future: https://bit.ly/2AWw5VA. -Victor, Shopify Support

August 31, 2020

Easy to use, user friendly and so effective. I did not have anything in place and the prompts really help THANK YOU!

This Is Me By Angie
Australia
Over 1 year using the app
January 2, 2021

Uma forma de manter uma conexão constante com os clientes e ofertar novas oportunidades e promoções da loja.

Clímax Pet Shop
Brazil
Over 1 year using the app
September 2, 2020

it's very convenient, and the built-in templates look modern and classy. no need to change anything. would be better i think if i can manually edit the footer, but it's fine.

The Daily Detox
Philippines
Over 1 year using the app
September 6, 2020

I love the ease of use and the simplistic way I can incorporate product from my shop. I look forward to more email content being adding. Great addition.

K. LaMoura Boutique
United States
Over 1 year using the app
November 15, 2020

I used this app to help me send an email to promote my shops sale and it was great. Nice and easy to use.

Calista&Co.
United States
Over 1 year using the app
March 23, 2021

Really like the ease of creating email to be sent to the subscriber. Hope to be able to attached the discount code section for all the email templates and also the click in good that we can direct to the pages we want rather than default to the home page especially the ones that attached to discount code. Enjoying the free 2,500 emails per month and hope it will stay forever free and maybe to increase that number as it really helps with cost management.

MTC Fun Store
Singapore
Over 1 year using the app
September 8, 2020

Thank you so much , there is no need for me to make facebook ads to retarget my old customers. Thank you very much...

Camelria
Philippines
Over 1 year using the app