Reviews (2,027)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They value its cost-effectiveness, customization options, and built-in analytics, which enhance email campaign effectiveness. Features like email automation and support for large volumes are also praised for saving time and boosting sales, improving engagement and conversions efficiently.

December 2, 2023

I like that it's free. When you are running a company all it does is cost you money so to save in some areas is great. It works great but it's not seamless. We can only send out about 900 emails at a time. For some reason we get a glitch every time if we try to send to all 4,000 subscribers. The emails could be fancier too. They are pretty boring but it still works fine.

Gentle Moose
Canada
About 1 year using the app
April 21, 2021

I couldn't find any word in the dictionary to describe my pleasure. I will recommend everybody I know to it.

Creative Source Arts LLC
United States
About 1 year using the app
August 1, 2023

Doesn't support RTL languages. They told me they will develop it at future. I hope sor.......................

ALL-IN ריהוט גן
Israel
About 1 year using the app
Shopify replied August 10, 2023

Thank you for reaching out to our team about this! Our developers will consider your interest in RTL language support for future updates. We can't promise if and when certain languages might be supported by the app, but you can keep an eye out for updates on the Shopify Changelog: https://shopify.link/N5vR. -Sophia, Shopify Support

Edited November 19, 2020

Great and easy process to create email , Shopify for creating this process and easy way to navigate.

BOLDNBEAUTIFUL
United States
About 1 year using the app
November 24, 2020

There are features that cannot be added like automatic naming for recipients.
But it is very easy to use, very seamless!

greenteahawaii.com
United States
About 1 year using the app
November 19, 2020

This is brilliant! It is so easy to use and creates beautiful emails! I was able to upload my own flyer that was already created for print advertising and link any items I wanted.

Arvada Craft Fair
United States
About 1 year using the app
February 26, 2021

First time sending an e-mail marketing newsletter and Shopify e-mail made the experience such a breeze for new users like me!

The Skinny Juicery
Philippines
About 1 year using the app
January 21, 2021

Very helpful and easy to use. This is the email marketing app I was looking for, just starting out as a business owner, thanks Shopify Email!

WestWingApparel.org
United States
About 1 year using the app
July 10, 2023

I just started looking into the email app and I setup the New Arrivals template. Looks fine on PC, but the mobile version is really bad. Narrow columns of text with words broken up. How can a seller be expected to send that to a customer?

Am I missing something?

Pulsewidth Faucets
United States
About 1 year using the app
Shopify replied July 28, 2023

Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app. We’re happy to report that we isolated the bug that was causing formatting issues on mobile and have now fixed it. - Clare, Shopify Email

December 14, 2020

My experience was great, I imported emails from Mailchimp with ease and was able to create a campaign, creating is such a breeze, easy to understand, very straight forward, not too much jargon, i love this app

Decore Direct
Kenya
About 1 year using the app