Reviews (2,080)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

April 23, 2021

Sooooo easy to use and to have 2500 free, honestly stoked! I have used other integrations and there was no need when everything was already right here!

LittleGypsyStoreAU
Australia
2 months using the app
October 31, 2020

Happy with the templates and ease of use.!!just started so don't how many customers it will bring..!!but obviously good for starters..!!

VIP Prints 4U
Ireland
2 months using the app
January 19, 2021

Super simple, really cheap, and easy to use. Love it :) I would definitely recommend it if you are looking for a more low budget alternative.

Khuba
United States
2 months using the app
Edited April 6, 2023

The app is good, but i would like to have additional features for it to be great and a true substitution to the other email services. I would like to have:
1. a very simple image crop/editing tool so that it is easier to adjust certain images
2. some ways to change the font sizes in the footer

thx

Allude München
Germany
2 months using the app
Shopify replied April 6, 2023

Hi, there. Thank you for sharing this feedback! These are great suggestions and I'm happy to pass this on to our development team. We're always looking for ways to improve and expand the features we offer. -Erin, Shopify Support

March 17, 2021

Using the Email Marketing app is amazing! cant wait to use again next month. The ease of changing the template to fit our business was simple.

Red Oak Lavender
United States
2 months using the app
April 14, 2021

Extremely easy to install and use. I've just drafted my first email that I will send out when I launch my website, and it couldn't have been easier!

Lovethical
United Kingdom
2 months using the app
September 7, 2020

It was fast and easy to use! Looking forward to more templates in the future. Would also like to see a way to add the product directly into the emails.

ARIA KIDS
United States
2 months using the app
February 24, 2021

Shopify Email has given me a chance to reach my subscribers easily and efficiently while making it fun! With tons of pre-made email templates and easy to adjust settings, professional emails has never been so stress free!

TAYLORGIGNAC
Canada
2 months using the app
August 11, 2020

This app is amazing. Not only is there an option to create an email campaign from a blank template, there is also a great selection of templates to use. There is no limit to how many subscribers either like there is on Mailchimp. Highly recommended!

HairMadeEasi
United Kingdom
2 months using the app
January 7, 2021

I have made the terrible mistake of using omnisend only to find myself with horrific headaches and a very unfriendly user experience. Thank you so much, Shopify for your easy to use interface and great service as always.

Canes Galore
United States
2 months using the app