Reviews (1,815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness, especially the free tier, and its seamless integration with Shopify for streamlined email marketing. They report improved engagement and conversions using user-friendly templates and personalized campaigns. Features like automated discount links and AI-generated options add value, with high open rates and professional email appearances noted. Support is helpful for data migration and troubleshooting.
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This has a lot of potential, but isn't really ready for active use, especially if you have a large list. The features are very limited, but adding products to an email is incredibly fast and could improve your workflow. We've been testing it with around 10000 subscribers and it just takes too long to send emails (they go in batches but it can take hours for any to send at all) so scheduling is ...
Hey there,
Amy here from Shopify. I'm happy to hear that you can see the potential. I appreciate both the positive and negative feedback. I'm going to send you an email so I ...
I used this app and found spelling errors and simple grammar edits were not highlighted! I cannot trust this mailing system if this does not get corrected.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can ...
I think this is great for showing your products, but theres missing very important features such as the creation of Signup forms for new visitors.
Hey there!
Amy here from Shopify, thanks for the valuable feedback. I would love to talk to you about how you can implement a signup form for new visitors. I'm going to send ...
it should be free with plan now we can only send one email a month. rip off it should be free since
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Shopify Email app with us. I'm going to follow up with you in an ...
Very basic email app. It's fairly easy to use but wish there were more tools like automating welcome emails or scheduling them.
Hey there,
Claire here from Shopify. Thank you for taking the time leave us a detailed review. I'm a glad to hear you found it easy to use, but can totally understand wanting ...
I have the same app on my other store and it was working fine (some time a go) Now on this shop I'm not getting any notifications by subscribing to newsletter. I'm not getting welcome emails .I'm not getting any emails with welcome discount code. I tried to sign up with 3 different email addresses but not a one got any kind of notification. It does show my subscribers and i can send emails ...
Hey, there. Thank you for reaching out and bringing this to our attention. If you're not receiving the notifications after following our setup guide (https://bit.ly/3vcX99A), ...
It seems functional enough, but the editability of the email body is subpar. I would love to be able to use it but I do not want to sacrifice the look of the email for something a bit more integrated. I cannot even add 2 columns to the thing. Using it would make my life so much easier seeing as we send out weekly emails updating customers on what products got moved into the sale collection. But ...
Hey there,
Claire here from Shopify. Thank you for taking the time to share your detailed review and for the feedback on how the app could work better for your business. It ...
I love the idea of Shopify Email, but this is way too basic for our needs. I was hoping it would be similar or better than the old Mailchimp/Shopify integration, but it doesn't even come close. There are both basic and advanced features that are missing.
Here are some missing features:
-2 and 3 column sections
-sections that allow you to add your choice of standard content blocks (buttons, text ...
Hey there,
Claire here from Shopify. Thank you for taking the time to share such detailed feedback with us. Our team are consistently working to improve the app and add ...
Instead of the companies legal name the template footer states the shop name along with the address. Same with the copyright remark. In this respect, the marketing emails sent are legally problematic.
Hey there,
Amy here from Shopify. I appreciate you taking the time to leave us a review. I'm going to follow up with you via email to gather some further information from you ...
I tried to use it in lieu of G-Suite or Office but it seems super clunky that way. I was hoping to send individual emails to prospective clients, but you have to draw from a list of already subscribed members. If you people, it doesn't seem to allow you to select individuals, only lists and lists only seem to come from those that subscribe on Shopify (vicious circle). Seems like a lot of work to ...
Hey there!
Amy here from Shopify, I just wanted to take the time to thank you for leaving us a review. In terms of not being able to send individual emails, that is expected. ...