Reviews (2,582)

Overall rating
4.7
Counts per rating level
  • 72% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and high email engagement rates, offering a cheaper alternative to platforms like Mailchimp and Klaviyo. They value its seamless Shopify integration, automated features, customizable templates, and AI-generated content. The app is user-friendly with straightforward setup and email creation, supported by efficient Shopify customer service. Built-in analytics help track email performance, making it a robust tool for email marketing within ...

March 11, 2025

A GAME CHANGING APP that actually works and it's FREE!!! Wow, a Shopify app that actually works and it's free as well. I've been using this Shopify Email for the past 13 months and I have to say I love it. It works so well with 40% plus open rates and it's quite easy to use. I wanted to use this app for a year before I could compare (and review) it to two other very popular and expensive email ...

See My Curls
Australia
Almost 2 years using the app
March 17, 2025

easy to use and effective, the way you can schedule emails is a great feature too. I used to use another company to send emails but it was never this straight forward. Even porting all my customers email addresses over was stress free

Mermaids and Dinosaurs
United Kingdom
Almost 2 years using the app
April 22, 2025

So easy! Fast and simple. The templates are great, and edits take just a couple of minutes to customize. You can even schedule the send time and date. Oh, and it is FREE

Epoxy US
United States
About 3 years using the app
February 27, 2025

Shopify Email is a great tool for sending professional and engaging emails directly from the Shopify platform. It’s easy to use, integrates seamlessly with my store, and offers beautiful templates that make email marketing simple.

However, I wish there was an option to edit the link for buttons more freely. Right now, the customization feels a bit limited, and having more control over button URLs ...

BOXALOTA
Ireland
2 months using the app
March 12, 2025

I love Shopify Email. I switched to this app after I couldn't afford using a paid third-party email service. It was a very easy switch, and I like all of the new automations I can experiment with!

Curly Assembly
United States
Almost 3 years using the app
May 7, 2025

Easy to use and navigate, but customizations are limited. With AI and many other platforms this app should include more custom options including font, background and ability to use images in the borders.

Anthologie Co.
United States
Over 2 years using the app
February 19, 2025

I love how easy it is to use. I especially appreciate the "oops you need to fix this" at the top when I forget to add links to my buttons - that way my customers will never be left with unclickable links.

The Purple Alligator
United States
About 5 years using the app
May 7, 2025

I like the assortment of templates offered as a starting place. Today, I put together my first email campaign using Shopify Email. I hope it does well. The style is a lot different from what we typically send from our 3rd party email service. It would have been nice to have more flexibility to move content block around within the template and center some of the left justified elements. Maybe that ...

MAD MAPS
United States
7 months using the app
January 31, 2025

Here at TaskRevolution, we use Shopify Email and we can say it's one of the most practical and efficient tools for managing email marketing campaigns. The interface is simple and straightforward, allowing us to create and send emails without any hassle, which makes communication with our customers much easier.

What makes this tool even more amazing is its native support for other Shopify apps, ...

TaskRevolution
Brazil
Over 1 year using the app
April 15, 2025

I love using it, very simple. But I do wish I could sort through my emails by draft or not. I have some drafts that have gotten lost in the mix of emails that have been sent and emails that are scheduled. I would love to be able to sort by status.

Texas Quiltworks
United States
Over 2 years using the app