Shopify Email

Shopify Email

Free to install. Additional charges may apply.
Rating (4.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 14, 2020

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Flow

Connect with customers and build lasting relationships with email built for commerce, by Shopify.

Create branded emails in minutes with our drag-and-drop editor, and use sales-focused templates that showcase products, prices, checkout links, and more, directly from your store. Use pre-built automation templates to send emails at the right times, and segment your customer list to reach just the right customers. Create, send, and track campaigns all within Shopify—the platform you trust to help you run your business.

Create branded emails in minutes with our drag-and-drop editor, and use sales-focused templates that showcase products, prices, checkout links, and more, directly from your store. Use pre-built automation templates to send emails at the right times, and segment your customer list to reach just the right customers. Create, send, and track campaigns all within Shopify—the platform you trust to help you run your business. more
  • Send branded emails to segments of customers directly from Shopify.
  • Use email templates for products, sales, restock, holidays, events, and more.
  • Personalize your subject line, preview, and body text with customers' names.
  • Encourage customers to buy products directly from your emails.
  • Track results like click-through rates, products added to cart, and purchases.

Email marketing features

  • Campaign types: Abandoned cart, Browse abandonment, Cart emails, Checkout emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Follow-up emails, Newsletters, Promotions, Upsell emails, Welcome emails, Win-back emails
  • Managing campaigns: AI generation, Analytics, Automations, Custom code, Editor tool, Email domains, Import and export, Insights and tips, Reporting, Segmentation, Tagging, Targeting, Templates, Tracking, Triggers and rules

Pricing

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

1,084 reviews

Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 22, 2024

To Shopify management,

Please fire the product team whoever developed this ridiculous app. It is completely useless and they're wasting the development resources. The email could only be sent to email subscriber, even for the abandon checkout, abandon cart & abandon product browse. Really? have you guys ever done a simple analysis to find out the percentage of people who ever abandon cart or checkout would subscribe to the email list? No mention a pivotal part of email marketing is to recall & win back churn customers.

INSPECIAL HOME
Hong Kong SAR
Over 1 year using the app
Shopify replied January 23, 2024

Thank you for taking the time and writing this review. We’re sorry you ran into issues using Shopify Email as part of Marketing Automations and completely understand that this experience would be frustrating. We can confirm that for legal and privacy reasons you can only email customers who opt in to receiving emails from your business when you're using Shopify Email for Marketing. The only exclusion to this is the Abandoned Checkout workflow. This can be set up to send to 'All Customers' by editing the email marketing step within the automation. Once you click 'Edit email,' you will be able to edit theTo: line to All customers. - Clare, Shopify Email

December 5, 2023

No "Opt-In" radio button...?

Why isn't there a signup form with an opt-in radio button? This is a legal requirement in the EU.

It prevents us from growing our mailing list through promotions and competitions.

Funkytown Kayak & Surf Shop
Ireland
Over 3 years using the app
Shopify replied December 6, 2023

Thanks for taking the time and sharing this feedback. While we're unable to offer any legal advice for the EU or in general, we'd be happy to share your feedback with our development team in regards to having an opt-in radio button. However, for the time being, feel free to check out some of our recommended alternatives: Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk).

That being said, it may also be possible to explore some theme customizations and implement radio buttons. Though this isn't something that's supported by our Theme Support, you can consider hiring a developer to assist you if you're not comfortable working with coding languages. Should you need help finding a developer, then we'd recommend taking a look at our directory of certified developers on Shopify Partners (https://shopify.link/rp20). Cheers. -Elias, Shopify Support

February 3, 2024

worst for your brand domain! i did everything from my side and call for support to fix the send via shopify email! to customer marketing email.

i dont want to show its send from shopify

BuyerEssentials uk
United Kingdom
3 months using the app
Shopify replied February 5, 2024

Thank you for your feedback! I'm happy to let you know that it is possible to remove the "via shopifyemail" and instead have your emails appear as being sent directly from your sender email domain. In order to achieve this, your sender email address under 'Settings > Notifications' needs to be set up with email hosting. If you're using a third-party domain, you'll need to add Shopify's custom CNAME records and a DMARC policy. If your domain is hosted by Shopify, these records are included. Please contact us again via the Help Center so we can walk you through the next steps depending on where your domain is hosted: https://shopify.link/1w5D. -Sophia, Shopify Support

November 24, 2023

L'une de mes applications préférées. Très pratique, j'apprécie également l'introduction de nouveaux modèles de mails.

MissBak
Luxembourg
Over 3 years using the app
November 20, 2023

Love it! Would be nice to have an email list validator to clean up our list. Or a theme template to ask if people still want to be on the list. Basically a way to clean the email list for better deliverability. Thank you!

GARÇON
Canada
Over 3 years using the app

About this app

Launched

April 14, 2020

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Flow

Built by Shopify

About Shopify

4.0 average rating

15 years building apps for the Shopify App Store

151 O’Connor St, Ottawa, ON, ON, CA