Reviews (2,456)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and features like automated discount links, customizable templates, and AI-generated content. It integrates seamlessly with Shopify, enhancing engagement and conversions through targeted campaigns. The app is noted for its cost-effectiveness, time-saving automated features, and robust analytics that help optimize email strategies. High open rates and effective campaign results make it a popular choice for businesses of all sizes.

March 11, 2025

A GAME CHANGING APP that actually works and it's FREE!!! Wow, a Shopify app that actually works and it's free as well. I've been using this Shopify Email for the past 13 months and I have to say I love it. It works so well with 40% plus open rates and it's quite easy to use. I wanted to use this app for a year before I could compare (and review) it to two other very popular and expensive email ...

See My Curls
Australia
Almost 2 years using the app
January 31, 2025

Here at TaskRevolution, we use Shopify Email and we can say it's one of the most practical and efficient tools for managing email marketing campaigns. The interface is simple and straightforward, allowing us to create and send emails without any hassle, which makes communication with our customers much easier.

What makes this tool even more amazing is its native support for other Shopify apps, ...

TaskRevolution
Brazil
Over 1 year using the app
March 17, 2025

easy to use and effective, the way you can schedule emails is a great feature too. I used to use another company to send emails but it was never this straight forward. Even porting all my customers email addresses over was stress free

Mermaids and Dinosaurs
United Kingdom
Almost 2 years using the app
February 27, 2025

Shopify Email is a great tool for sending professional and engaging emails directly from the Shopify platform. It’s easy to use, integrates seamlessly with my store, and offers beautiful templates that make email marketing simple.

However, I wish there was an option to edit the link for buttons more freely. Right now, the customization feels a bit limited, and having more control over button URLs ...

BOXALOTA
Ireland
2 months using the app
January 20, 2025

So happy to move from Mailchimp.
This has a lot of the features we want and we have peace of mind that Shopify is behind this, with its great support. We got excellent and speedy help from Shopify support about migrating our customer data and the tags that we created in Mailchimp. Everything went very smoothly.

The amount of emails we send also means we are still in the free bracket, which is ...

Marianne @ Søagergård Regenerativt Jordbrug
Denmark
Over 1 year using the app
February 15, 2025

migrated from klaviyo for the sake of simplicity. the shopify template editor is arguably limited compared to klaviyo but it does everything you need. who gives a s**t about super powered tech bulls**t, just make a simple email and keep your customers engaged... and informed

Culk
United States
Over 2 years using the app
February 19, 2025

I love how easy it is to use. I especially appreciate the "oops you need to fix this" at the top when I forget to add links to my buttons - that way my customers will never be left with unclickable links.

The Purple Alligator
United States
About 5 years using the app
March 12, 2025

I love Shopify Email. I switched to this app after I couldn't afford using a paid third-party email service. It was a very easy switch, and I like all of the new automations I can experiment with!

Curly Assembly
United States
Almost 3 years using the app
January 14, 2025

I wish Shopify Email offered a template specifically for sharing blog posts. While the "Newsletter" template works great for monthly updates, I would love a nurturing email template for weekly value-based content. Since Shopify emphasizes blogging and has a great blog integration, why not include a dedicated email template for sharing blog posts and similar content?

Poortopia
Netherlands
Over 2 years using the app
February 23, 2025

This app is great and easy to use. I used to use mailchimp but I reached too many contacts and was going to start having to pay $60 a month! Shopify email is free and perfect for my business.

Hey Thanks Herbal Co.
United States
Almost 2 years using the app