Reviews (2,349)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making it easier to access customer data for effective email campaigns. They highlight its cost-effectiveness compared to platforms like Mailchimp and Klaviyo, and praise its user-friendly design tools, customizable templates, and automation features. Built-in analytics help streamline marketing efforts, and reliable customer support enhances its usability, making it a recommended choice for enhancing customer engagement and ...

January 31, 2025

Here at TaskRevolution, we use Shopify Email and we can say it's one of the most practical and efficient tools for managing email marketing campaigns. The interface is simple and straightforward, allowing us to create and send emails without any hassle, which makes communication with our customers much easier.

What makes this tool even more amazing is its native support for other Shopify apps, ...

TaskRevolution
Brazil
Over 1 year using the app
January 20, 2025

So happy to move from Mailchimp.
This has a lot of the features we want and we have peace of mind that Shopify is behind this, with its great support. We got excellent and speedy help from Shopify support about migrating our customer data and the tags that we created in Mailchimp. Everything went very smoothly.

The amount of emails we send also means we are still in the free bracket, which is ...

Marianne @ Søagergård Regenerativt Jordbrug
Denmark
Over 1 year using the app
January 14, 2025

I wish Shopify Email offered a template specifically for sharing blog posts. While the "Newsletter" template works great for monthly updates, I would love a nurturing email template for weekly value-based content. Since Shopify emphasizes blogging and has a great blog integration, why not include a dedicated email template for sharing blog posts and similar content?

Poortopia
Netherlands
Over 2 years using the app
February 15, 2025

migrated from klaviyo for the sake of simplicity. the shopify template editor is arguably limited compared to klaviyo but it does everything you need. who gives a s**t about super powered tech bulls**t, just make a simple email and keep your customers engaged... and informed

Culk
United States
Over 2 years using the app
December 23, 2024

I've been pretty happy with Shopify Email as an alternative to more expensive options. I'm trying to make more use of email marketing in general, and currently send very few, but overall it's been very easy to use the templates and tools provided.

Camp Catskill
United States
About 3 years using the app
January 16, 2025

I LOVE the Shopify email app! I really love how all my products are automatically integrated into emails. It has saved me SO much time over what it took me to manually link products in my old email provider, FloDesk, that I was paying for. Thanks Shopify!

Marcy Brennan Art
United States
About 1 year using the app
January 19, 2025

So far, this email app has been very good. It gives me the base I need to create emails and easily lets me add what I need to create my unique style.

Rochelle's House LLC
United States
About 2 years using the app
January 20, 2025

We are a small organisation and we moved from Klaviyo to this Shopify mainly due to cost. We were concerned that the move would be troublesome!!! BUT, the move was painless and we are happy with our new email applicaiton. It is easy to use and 'learning' it took only a little time.

FelinFach
United Kingdom
Over 2 years using the app
January 29, 2025

The platform's user-friendliness enabled the creation and scheduling of a Valentine's Day email campaign within five minutes !! I highly recommend you give them a try.

JUST-JEN BOUTIQUE
United States
Almost 2 years using the app
December 1, 2024

So helpful in sending emails I switched from another email provider and strictly use this now. It is great you can see all the details you'd want to and make customer segments to send different emails to different groups.

Hue Complete Me
United States
Almost 4 years using the app