Reviews (2,358)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making it easier to access customer data for effective email campaigns. They highlight its cost-effectiveness compared to platforms like Mailchimp and Klaviyo, and praise its user-friendly design tools, customizable templates, and automation features. Built-in analytics help streamline marketing efforts, and reliable customer support enhances its usability, making it a recommended choice for enhancing customer engagement and conversions.

January 12, 2025

I love all the template starting options and the easy editing within!!!!! YOU GUYS ARE INCREDIBLE!!!!! AND WE LOVE WORKING WITH YOU!

Jhane Barnes online store
United States
Over 1 year using the app
February 12, 2025

Easy to build from templates, easy to edit and create good looking, functional email campaigns that drive results.
Very happy with the move away from Mailchimp!

Troutlore
Australia
About 2 months using the app
February 10, 2025

Newsletter sent, WOW alignments are ruined, product titles overlapping.
you contact support they say its working as its supposed, and OFC refers you to shopify experts!
I am already paying Shopify! why would i pay more to experts!

*The emails alignment never works on Yahoo mail! and they will refer you to Shopify experts!

Almuftah Center
Qatar
Almost 5 years using the app
November 16, 2024

I've been using this after switch from Klaviyo and like it so much better. All my "stuff" in one place. Create your colors/templates and go from there. Email program is robust and fairly intuitive. Make sure to have your DMARC aligned with Shopify to prevent issues. I still think Shopify could add more features such as showing what individual recipients opened, clicked on, etc. That is a feature I would like to see. Might be there and I'm missing it. Overall, happy right now.

Opal Nicks - Author
United States
About 1 year using the app
December 9, 2024

Would Highly Suggest.

Pros
- Only Pay for what you use not a monthly fee
- Super easy to use
- links everything directly from your store reducing clicks!

Cons
- Can take up to 4 hours for emails to be sent
- Emails not sent all at once

RegattaSport
Canada
6 months using the app
January 16, 2025

User friendly, detailed guidance, comprehensive for store owners to build and development their websites. As for our online/app store 'Karbini' (expert for customizing personal skin care and hair care products), Shopify offer options and layout we need for our store perfectly.

Karbini
Hong Kong SAR
About 2 years using the app
December 20, 2024

Super simple to use. One thing I would love to see is a resend option. Resend to the people who didn't open you original send.

Hope to learn more and do better with your newsletter as I am moving away from Mailchimp.

Ocean River Sports
Canada
About 2 years using the app
February 4, 2025

We went with more elaborate and expensive apps and discovered that shopify email is easier to use and just as good for our start-up needs!

Smarty Vets
United States
7 months using the app
January 27, 2025

First email sent out and it was super easy and straight forward, Thank you

All Is Belle
United Kingdom
8 months using the app
December 3, 2024

Has been great so far! Was using mailchimp but the prices are insane now. This has worked just as well for us and is much easier as well!

Adirondack
United States
Almost 4 years using the app