Shopify Email , 1,401 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. They find the customizable email templates and mass emailing feature particularly useful. The app's analytics, product insert, and review features are also valued for optimizing email lists and catching errors. The ability to link email activity with sales provides valuable business insights.

March 2, 2024

Completely unreliable. Sometimes it says send and no one ever receives that emails. On many occasions our emails went out several hours after the scheduled time. If you are looking for the minimum reliability of email newsletter getting delivered and getting delivered when it is scheduled DO NOT USE this app.

Saturdays Football
United States
About 3 years using the app
Shopify replied March 8, 2024

Thank you so much for taking the time to share your review with us. We are sorry to hear you have had less an a reliable experience with our app and this is something we would like to investigate further with you. Please reach out to our Support team (https://shopify.link/vRnL) at your earliest convenience to open a ticket with our team. -Olivia, Shopify Support

April 29, 2024

Gets the job done right

Home Traders Sources
United States
Over 2 years using the app
April 14, 2024

easy to use wish it had more templates but over all great tool

K'Robsart LLC
United States
Almost 4 years using the app
April 19, 2024

I wish there were more customization options available or additional types of sections. Overall, this is a simple and effective way to set up email campaigns and flows!

WhiskeyMade
United States
5 months using the app
May 1, 2024

Gets the job done. It is not all intuitive, but the more you use it, the better the experience.

Golden Dog Farm LLC
United States
Over 2 years using the app
February 29, 2024

GReat selection of Automation Hope in the future shopify can expand on the options and the complexity

S T E L L I N O
Australia
Over 2 years using the app
April 2, 2024

Excellent! Very well integrated with Shopify, makes my job much easier!

Todsky’s Magic Shop
Canada
6 months using the app
March 4, 2024

I wish there were more advanced options, but I like it as a standard and simple to use email creator. I would love to make fancier and more exciting emails without needing a paid app though.

Subtly Southern
United States
Over 3 years using the app
April 9, 2024

I am enjoying being able to control the database from one place! Very useful.

Darral's Natural Foods
United States
7 months using the app
March 24, 2024

gives great metrics for delivery, and helps make the marketing process simple.

StrawBaleGardens.com
United States
About 1 year using the app