Reviews (2,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, making it easier to access customer data for effective email campaigns. They highlight its cost-effectiveness compared to platforms like Mailchimp and Klaviyo, and praise its user-friendly design tools, customizable templates, and automation features. Built-in analytics help streamline marketing efforts, and reliable customer support enhances its usability, making it a recommended choice for enhancing customer engagement and conversions.
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I would recommend it because it is easy to use.
It would be improved if email had an integration with my blog post, so I could send it out seamlessly with publication.
Dreadful bounce rate and hopeless support. I have been using Mailchimp, integrated with Shopify for many years. Being fully integrated, our mailing list is automatically synced between the two. As Mailchimp has become so expensive for small businesses, I decided to try sending campaign emails from Shopify - campaigns very similar in content and length as previously sent from Mailchimp. My Mailchimp bounce rate on the last email sent on 1 Nov was 0.15% which I'm sure you will agree proves the list is pretty good. The very first campaign I sent from Shopify led to 5.7% bounces! I explain this to Shopify support and they just send AI generated suggestions that make no sense to my problem, passing me from support person to person in the hope I will go away. One phone call would sort this out but that's not possible nowadays.
They leave me no choice but to stick with Mailchimp - and if this is an example of what to expect from today's support after 9 years of being with Shopify then I must consider moving my store to a better competitor.
Oh and disregard Shopify's assertion here that I have been using the App for a year - they may have auto-installed it a year ago, but I only started using it in Nov 2024.
it's working out good for us so far, it has increased sales
Makes emailing much easier with premade templates and suggestions. Will continue to use it!
Its relatively easy to use unlike many of Shopify's other services.
it has been awesome! so easy to use! and looks great!
Easy to navigate the settings and design your email campaign.
"A Game-Changer for Email Marketing on Shopify!"
⭐️⭐️⭐️⭐️⭐️
The Shopify Email App is an absolute must-have for anyone looking to streamline their email marketing directly within Shopify. It’s user-friendly, intuitive, and has all the essential tools to create engaging, professional-looking emails that represent your brand beautifully. I love the customization options – from templates that perfectly fit my store's style to easy personalization with dynamic fields, it makes connecting with customers seamless and efficient.
The built-in analytics are fantastic for tracking performance and adjusting campaigns, and the integration with Shopify means my products, customer segments, and purchase history are all right at my fingertips. Plus, it's affordable and scales as my business grows.
Overall, the Shopify Email App has truly elevated my email marketing efforts, helping me increase engagement and conversions while saving time. Highly recommended!
Only used one other time after several years of being on shopify. It is very easy to navigate and understand. Shopify is so awesome.
Excellent and user-friendly.