Reviews (2,378)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies creating and managing email campaigns. It integrates seamlessly with Shopify, allowing for personalized emails using customer data. The app is affordable, with a free tier ideal for small businesses, and offers customizable templates and essential automation features. Built-in analytics and supportive customer service further enhance its value, making it a solid choice for basic email marketing needs.

February 11, 2025

Excellent and user-friendly.

Bloom Space
South Africa
Over 4 years using the app
December 6, 2024

Our Experience with Shopify Email

We’ve had an amazing experience using Shopify Email, and we couldn’t be happier with the service! It’s a seamless, easy-to-use platform that allows us to stay connected with our customers in a more personal way. From creating beautiful, on-brand emails to automating campaigns, Shopify Email has helped us save time and enhance our marketing efforts.

The ...

Jawellary.shop
Pakistan
19 days using the app
November 19, 2024

My Gmail promo campaign is now going to spam or the “PROMOTIONS” tab in other Gmail accounts. It was working fine until 2024, but it seems Google has changed something related to domains and DMARC. Despite having a domain with Shopify, I couldn’t get the app to run properly like I used to years ago.

In short, my campaign is not effective because customers are not receiving the Black Friday promo.

Top Music Arts
Ukraine
Over 4 years using the app
November 16, 2024

Makes emailing much easier with premade templates and suggestions. Will continue to use it!

Casual Orc Collectables
Australia
About 4 years using the app
December 1, 2024

It's ok. There is some functionality that is missing. There isn't a section to add a navigation menu. I have to add a HTML code. I can't find any articles on information on the code itself or how to add the code. It's like Shopify wants us to spend $ with their partners for solutions that should be already provided to us. We are the partners. We are already spending money.

NuHaire
United States
Almost 2 years using the app
January 1, 2025

good shopify app i have ever used so far

Marvymarvy
Thailand
About 3 years using the app
February 28, 2025

Really easy to use and the templates are helpful and eye catching

SnugaBug
United Kingdom
Over 1 year using the app
December 31, 2024

Pretty easy and straightforward, recently switched from another provider and I'm loving it thus far

Tega Milton
Nigeria
Almost 2 years using the app
November 21, 2024

I'm not really good at setting up emails to send out to customers but I do wish they were a little easier and there were more templates or ways to create different types of campaigns.

Kit & Fam Co.
United States
11 months using the app
December 25, 2024

App that causes you a lot of frustration, you edit an email template for hours, you publish it, you go and see to see if it saved it for you and when you click on the template it tells you error 404, we can't find the URL and you try to see if at least it's among the models and gives it to you as non-existent. If you have the possibility, pay for apps that offer you more flexibility, marketing ...

WeboostSocial
Italy
4 months using the app