Reviews (2,050)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

November 16, 2024

I've been using this after switch from Klaviyo and like it so much better. All my "stuff" in one place. Create your colors/templates and go from there. Email program is robust and fairly intuitive. Make sure to have your DMARC aligned with Shopify to prevent issues. I still think Shopify could add more features such as showing what individual recipients opened, clicked on, etc. That is a feature I would like to see. Might be there and I'm missing it. Overall, happy right now.

Opal Nicks - Author
United States
About 1 year using the app
November 12, 2024

Beautiful, Easy to use.. 10 STARS!

After Struggling and Cursing my way through an entire year with Klaviyo I was to the point I was NOT ever going to send another email again. I teach people how to make things pretty & I sell things to make things pretty.. So have an interface that had terrible templates that were so ugly ( Klaviyo) that took HOURS to customize and code. It is a breath of fresh air to use Shopify's emails.

It is SIMPLE.. if you are looking for all the bells and whistles this might not be for you. But after a year of having every metric under the Sun, not being able to use them.. and then finding 1/2 the sales that were being captured in the 'email metrix' were actual not really coming from email.. this is for me.

If you are someone looking for an EASY, streamline email option, this is it. If you are a Solo human like I am .. doing it all.. this probably is perfect for you.

If you HATE Klaviyo because you found it HARD to use & ugly .. this is ALSO for you!!!

Champagne & Grit
United States
About 1 year using the app
October 30, 2024

"A Game-Changer for Email Marketing on Shopify!"
⭐️⭐️⭐️⭐️⭐️

The Shopify Email App is an absolute must-have for anyone looking to streamline their email marketing directly within Shopify. It’s user-friendly, intuitive, and has all the essential tools to create engaging, professional-looking emails that represent your brand beautifully. I love the customization options – from templates that perfectly fit my store's style to easy personalization with dynamic fields, it makes connecting with customers seamless and efficient.

The built-in analytics are fantastic for tracking performance and adjusting campaigns, and the integration with Shopify means my products, customer segments, and purchase history are all right at my fingertips. Plus, it's affordable and scales as my business grows.

Overall, the Shopify Email App has truly elevated my email marketing efforts, helping me increase engagement and conversions while saving time. Highly recommended!

MR.GREEN
United States
Over 1 year using the app
November 14, 2024

Loved the ease of getting all campaigns together and how beginner friendly it is for users.

2UniqueDesigns
United States
About 3 years using the app
November 16, 2024

way better than Klaviyo. Was paying $100/month. Wish i knew sooner about Shopify emails. THANK YOU SHOPIFY. Now i can save over $50/month!

Lot57Supplies Diecast Shop
United States
Almost 3 years using the app
November 3, 2024

Only used one other time after several years of being on shopify. It is very easy to navigate and understand. Shopify is so awesome.

Boudreaux's Screen Printing Co.
United States
Over 3 years using the app
October 19, 2024

Havent tried a lot of other apps in this domain, pretty simple and straight forward, gets the job done easily!

Calma Coils
Greece
About 2 years using the app
September 12, 2024

It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters.
I'm not always sure it picks up all of the purchases created by the emails though but that could be the customers journey. Either way I'm getting more sales using this app and its easy to use

Bushman Survival
United Kingdom
Over 1 year using the app
October 24, 2024

I love the Shopify emails, especially the preloaded templates. They are quick and easy to design and review. It identifies when a link to your products or collections is missing. You can use your videos from YouTube or Vimeo.
I would like to be able to upload our videos that are not from youtube or vimeo. Other than that I feel everything is perfect.

Revive Wear
Australia
12 months using the app
November 16, 2024

Makes emailing much easier with premade templates and suggestions. Will continue to use it!

Casual Orc Collectables
Australia
About 4 years using the app