Shopify Email , 969 reviews

Overall rating
Counts per rating level
  • 64% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 6, 2023

Ok, wait. I'm TRYING to use this but it doesn't look like I can import my mailchimp email list?? And then, I have to send in SEGMENTS? Is this only for people who have > 1,000 subscribers? Super frustrating!!

A.MANO Brooklyn
United States
Time spent using app: About 2 years
Shopify replied February 24, 2023

Hey, there! Thanks for leaving a review. You can import your Mailchimp contact lists by following the steps here:, which will include whether or not they've opted in for email marketing. Additionally, you can absolutely use the app with over 1000 subscribers, but when emailing lists largest than this the system will send emails in batches to avoid the system being flagged as spam by your customers' email services. I trust that's helpful, but feel free to get in touch with our support team should you have any more questions. - Brie, Shopify Support

January 6, 2023

Shopify has some work to do with this app.... Not that impressed at all. Apart from not being able to mail more than 1000 mails in one go, it lacks many other basic features. Brush up on this already. Very frustrating that we have to send in segments... WE WANT TO MAIL ENTIRE LISTS!! Dont you guys want to make extra cash when we go over the available Free quota? You limiting us from reaching our databases and reducing our sales conversions. Ridiculous.

Cape Town Firewood
South Africa
Time spent using app: 7 days
Shopify replied February 24, 2023

Thank you for taking the time to write a review. I can definitely appreciate how helpful these features would be, and I'll be sure to share your feedback with the relevant team. Thank you. - Brie, Shopify Support

December 30, 2022

It is really basic. Does not offer proper statis. Does not allow to remail to unopened and very few templates.

Fine Art by Ane
United States
Time spent using app: Over 1 year
December 27, 2022

It's a pretty good app. Although it doesn't have extremely good customization options, it's still decent enough to build really good email campaigns at a fantastic price. We love using this app for email automations and have never ran into issues. Also, now you can upload high-quality imagery without the image becoming blurry which is a huge plus. 10/10

United States
Time spent using app: About 2 years
December 20, 2022

We must be able to add/create/use our custom HTML email template or we must be able to use our Shopify Notification based email templates.

I hope, an update will come soon about this.

Any other things are awesome.

WittyAi Shop
United Kingdom
Time spent using app: 22 days
December 7, 2022

Para empresas pequeñas que empiezan esta muy bien pero corto y con poca info de precios para mas alla

Time spent using app: 29 days
November 27, 2022

i love it as it take about 5 minutes to put an email together because of the templates! 15 minutes if you want to change a lot of information butt for my business the templates on this app are good enough. 5Stars for sure

United Kingdom
Time spent using app: About 1 year
November 18, 2022

DO NOT INSTALL if you have multilingual site. After installing you will lose abandoned cart email you had before installation. This app shouldn't be able to be installed on multilingual setups. Is there even a way to get my previous multilingual automation emails back?

Saarni - Gentlemen's Boutique
Time spent using app: About 1 hour
Shopify replied December 30, 2022

Hi, there. Thank you for leaving a review for Shopify Email. I'm sorry to hear about this situation you've experienced. When setting up email automatics within Shopify Email, enabling the automation for abandoned carts will override the email notification that would have been created in 'settings > notifications'. There is a prompt mentioning this before agreeing to set up the automation. The email template available to you once opted into the Shopify Email automation can be edited, but will only be sent in the language in which you write the email's content. I recommend that you reach out to our Live Team ( so they can look into reverting back to your previous notification set up so you can use the emails that you were previously. -Imogen, Shopify Support

November 18, 2022

Buena para emails sencillos, bastante bien integrado con shopify. Una gran decepción es que los mails no sean traducibles con la app de shopify Translate&Adapt.

Koike Barcelona
Time spent using app: 3 days
November 16, 2022

Excelente app e fácil de usar na minha loja
Recomendo para envio de emails.

Cowboy Boots Portugal
Time spent using app: About 2 years