Shopify Email

So helpful in sending emails I switched from another email provider and strictly use this now. It is great you can see all the details you'd want to and make customer segments to send different emails to different groups.

We've been using the app for over a year and we really love it. However there are a few things the app is missing that would make it even better:

1. Image search: It would be great if we had the ability to search for a particular image rather than scrolling to find it or uploading a gazillion copies of the same one.

2. Collection section: Currently only products can be added. Adding a collection requires a workaround of adding an image, linking the image and button to a particular collection, etc.

These two upgrades would really make Shopify Email reach the next level. Other than that, we love the app. It's a must for any business small or big.

I love this free App, and it makes sending emails to my database so much easier with everything mostly automated in with my shop.

Sooooo happy!

Easy to use and affordable. Pay per email campaign after the free usage gives you flexibility. No email, no payment.

easy to use and helpful to figure out clean simple templates without too much design related needs

My experience has been seamless thus far...

First time using, straight forward and easy to navigate.

I am an amateur user of email applications, so take that into consideration. BUT, for me and my current, simple, needs, it has been very easy to use. Also, my volume is very low so I have not passed beyond the FREE tier, which has been awesome (I look forward to getting into the numbers that are big enough to have to pay for as that should mean my business is doing well). And, I like that it is basically built into Shopify, making it very easy to use.

BEWARE! There are a lot of small problems with this app, however the biggest by far was the Black Friday Incident where no one could send out emails. The second HUGE issue is that they have hidden sending limits. They don't disclose this to you UNTIL you hit their hidden sending limit thus preventing you from sending or scheduling emails. Oh and best part? When you do hit the hidden sending limit and they disclose this to you - it is INACCURATE! They wouldn't let us send or schedule an email cause our limit is 200,000 emails in a day. Guess what? We didn't even send 100,000 emails. Oh and support is absolutely no help whatsoever. Save yourself the time, trouble and money by going with a third party email system that is made for ecommerce companies with an actual decent email editor. Oh and I should also mention our email stats are all in the green, so great stats and still cannot send emails. Now we have to migrate to a new platform and start email warming all over again. What a huge waste of time.

Found it easy to use, and easy to navigate and the features and customisation helped when creating campaigns etc

easy to navigate for someone who doesn't really understand how to build a website