Reviews (2,050)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

October 1, 2024

Its user friendly, you have different templates that you can use or you can create your own.

ChicQute
United States
Almost 4 years using the app
September 12, 2024

As a new shop owner, I don't have time to sort out all the email marketing plans, etc. Flow and Shopify Email automations working together have made my life a lot easier. It takes a lot off my plate. By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis. Plus, the heads up on things I might need to rethink in my email marketing approach. I've used the other big email marketing companies before, and you can truly go down a rabbit hole with them. Shopify emails are straight forward and to the point, which is what people want.

Hamilton & Co
United States
4 months using the app
October 8, 2024

I don't understand how someone can give this app 1 star. It's so easy to use, plus, there are templates for you to use as a guide. Thank you Shopify for providing this resource for us.

Cocoa Flowers
United States
Over 3 years using the app
October 2, 2024

The Shopify Email app is great and i believe was made for stores like mine that is still growing and don't have enough to pay for other paid platforms.

Ral Gifts and Hampers
Nigeria
Almost 3 years using the app
September 30, 2024

A very cool and useful app that has everything a starting business needs. Intuitive and easy to use. Additionally, it’s free for small shipment volumes, so what more could you ask for? :) Highly recommend.

FalcOne Gallery
Poland
11 months using the app
September 6, 2024

So far it's helped me do the most of what i needed to inform clients or subscribers about news, updates, store changes etc
It has left me unsatisfied concerning the segregation i need to do on clients who haven't subscribed and need to be informed as a group urgently about something on their order, since their emails are not included in any list, but this is also a matter of GPDR and other terms and regulations. I hope they find a way to help us contact people in groups.
Overall it's super smooth!

noxpiria
Greece
Over 2 years using the app
November 15, 2024

Very easy to use! I wish there were more template options.

Touchable Roots
United States
Almost 2 years using the app
November 12, 2024

I AM AN OLD SCHOOL LADY. I REALLY DON'T NOT HAVE THE LITERACY OF USING THE ECOMMERCE SHOPIFY STORE APP, BUT THE MORE I SELF LEARN AND LEARN FROM THE SHOPIFY INFORMATION APPS THE MORE I AM OVERLY EXCITED TO LEARN MORE. THANK YOU SO MUCH FOR CREATING THIS FOR PEOPLE LIKE ME. I AM EAGER TP LEARN AND EVEN MORE EAGER TO EARN.

CREATIVIISION
United States
6 months using the app
October 18, 2024

The email automation is good. Some of the items like social media input should stay in place and edited as needed. Templates available could be more creative going forward and more AI with details. But overall its a good feature easy to manipulate and the fact that you dont have to leave the app to create a email is a plus and of course its in the subscription no extra cost to cover.

RICH SKIN Boutique
United States
About 1 month using the app
September 16, 2024

Thank you Shopify for providing us this option. Other email apps are so costly, not affordable for small businesses.

samawa perfumes
United Arab Emirates
Almost 3 years using the app