Shopify Forms

Shopify Forms

Price: Free
Rating (2.6)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

November 1, 2022

Languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Email

Grow your contact list and convert new leads with Shopify’s customizable forms tool.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve. more
  • Capture leads with pop ups and in-line forms, and tag new customers
  • Customize forms with text, images, metafields, discounts, and triggers
  • Capture wholesale leads with customizable account request forms
  • Boost conversions among 100M+ Shop users, automatically
  • Store, segment, and leverage customer data—all within a secure platform

54 reviews

Overall rating
2.6
Counts per rating level
  • 17% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 24% of ratings are 3 stars
  • 20% of ratings are 2 stars
  • 26% of ratings are 1 stars
November 28, 2023

I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.

Flour Shop
United States
About 1 month using the app
Shopify replied November 30, 2023

Hi, there! Thank you for your feedback. I have shared it with our developers for further consideration.

I also wanted to let you know that the Forms app supports over 200 fonts, so you can match it to your theme.

Thanks again! - Greta, Shopify Support

November 5, 2023

Largely does what it says out of the box. But extremely frustrating that it basically ignores existing customers.
So if you want t add a tag for example, it'll only work for new email addresses, making this a very limited use case app.

Dapper Notes
United States
7 months using the app
Shopify replied November 7, 2023

Hi, thanks for sharing your feedback. At this stage, adding tags to an existing customer is a limitation of the Shopify Forms app. As a workaround, you may be able to create a Shopify Flow workflow: https://shopify.link/6kox that can check your existing customer list for any that meets the tag requirements, and apply the tag that way. This would work on a case by case basis however, depending on your store's use case, but is definitely worth considering.

I'll be sure to pass on your feedback to our internal development team for consideration though, so that they're aware of the needs you've shared with us here in your review. Thanks again! -Kimi, Shopify Support

October 6, 2023

It's called Forms, but should be called "A Form"

I would like to see this app support multiple forms across the store. Right now, the app allows creation of a single form only. It does only one thing - create a pop up form to collect email sign ups on your store.

A pretty useful and basic functionality, but it would be so much more helpful if more than one forms could be created.

Godbole Gear
India
7 months using the app
Shopify replied November 3, 2023

Thanks for taking the time to share your feedback! In addition to a popup form, you can create multiple inline forms and place them in different locations on your online store. You're able to add and remove fields to customize these forms for different purposes. Take a look at our guide here for more details on creating different types of forms: https://shopify.link/77qV. -Sophia, Shopify Support

October 30, 2023

You cannot access the answers for submitted forms by potential clients. Shopify Team has been contacted but they did not offer any help.

Shopify Forms team was supposed to reach to us and offer help, but after 9 days, they also did not help.

Do not waste time on this app. Get the alternatives.

Caya Invitation Store
Netherlands
21 days using the app
Shopify replied November 3, 2023

Hi Caya Invitation Store, thank you for your review and for letting us know about this issue you are experiencing. Can you please reply back here with your ticket number? I'd be happy to review that for you. -Shay, Shopify Support

November 13, 2023

The popup does not get closed in iPhone, upon complaining customer care promised to help me, they said they're working on it and they will keep me updated, they did not provide any solution its been a month and they also haven't updated me on anything terrible experience.

Anime Street Style
India
13 days using the app
Shopify replied November 15, 2023

Hey there, I'm sorry to hear about your recent experience. Rest assured we'd be happy to look into your popup not closing issue. Feel free to reach back out in our help center and we can continue the conversation: https://shopify.link/VRd6

About this app

Launched

November 1, 2022

Languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Email

Built by Shopify

About Shopify

3.9 average rating

12 years building apps for the Shopify App Store

151 O’Connor St, Ottawa, ON, ON, CA

More apps like this

4.8 out of 5 stars 5388 total reviews Free plan available
Drive sales with email marketing, newsletters, SMS, and popups
4.7 out of 5 stars 500 total reviews Free plan available
Seamless Email Marketing Automation. Get Emails With Pop-ups
5.0 out of 5 stars 18 total reviews Free
Increase sales with abandoned cart emails & email marketing