Featured images gallery
Highlights
-
Based in United States
-
Works with the latest themes
-
Use directly in Shopify admin
About this app
Launched
November 1, 2022
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese
Categories
Email capture , Email marketingWorks with
Shopify EmailGrow your contact list and convert new leads with Shopify’s customizable forms tool.
Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.
-
Capture leads with pop ups and in-line forms, and tag new customers
-
Customize forms with text, images, metafields, discounts, and triggers
-
Capture wholesale leads with customizable account request forms
-
Boost conversions among 100M+ Shop users, automatically
-
Store, segment, and leverage customer data—all within a secure platform
55 reviews
Largely does what it says out of the box. But extremely frustrating that it basically ignores existing customers.
So if you want t add a tag for example, it'll only work for new email addresses, making this a very limited use case app.
Hi, thanks for sharing your feedback. At this stage, adding tags to an existing customer is a limitation of the Shopify Forms app. As a workaround, you may be able to create a Shopify Flow workflow: https://shopify.link/6kox that can check your existing customer list for any that meets the tag requirements, and apply the tag that way. This would work on a case by case basis however, depending on your store's use case, but is definitely worth considering.
I'll be sure to pass on your feedback to our internal development team for consideration though, so that they're aware of the needs you've shared with us here in your review. Thanks again! -Kimi, Shopify Support
It's called Forms, but should be called "A Form"
I would like to see this app support multiple forms across the store. Right now, the app allows creation of a single form only. It does only one thing - create a pop up form to collect email sign ups on your store.
A pretty useful and basic functionality, but it would be so much more helpful if more than one forms could be created.
Thanks for taking the time to share your feedback! In addition to a popup form, you can create multiple inline forms and place them in different locations on your online store. You're able to add and remove fields to customize these forms for different purposes. Take a look at our guide here for more details on creating different types of forms: https://shopify.link/77qV. -Sophia, Shopify Support
Our entire use case was to "Capture wholesale leads with customizable account request forms."
Apparently, we've had 4 people submit requests, but we did not get any notification of this anywhere, and I cannot find where to get the details of their request - only the fact that they were added as customers.
I contacted support, and their response was:
"Upon reviewing, the Shopify form app enables you to generate personalized forms for gathering customer information. Although the app offers analytics for form submissions and customer segments, it lacks notification functionality and does not provide specific details regarding the requests made through the form. You must manually review the customer information within the app to access the details of the requests."
So, the point "Capture wholesale leads with customizable account request forms" is a complete lie. It caused us four missed event requests.
Hi, There. Thank you for taking the time to leave your review. Sorry to hear about your experience with the Shopify Forms app with the lack of notifications. Our team is always working to improve the apps workflow and functionality for all merchants and we appreciate the feedback to help us improve. Please browse through the other form apps available in the app store here: https://shopify.link/mG8l. There is a wide variety to choose from so you can find the perfect one for your business needs. -Kitana, Shopify Support
I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.
Hi, there! Thank you for your feedback. I have shared it with our developers for further consideration.
I also wanted to let you know that the Forms app supports over 200 fonts, so you can match it to your theme.
Thanks again! - Greta, Shopify Support
La app es muy buena pero presenta problemas con Iphone para el cierre del popup. Agradecería si me ayudan a solucionarlo en mi web. El popup solo cierra si le das doble click. cosa que es perdida de tráfico
About this app
Launched
November 1, 2022
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese
Categories
Email capture , Email marketingWorks with
Shopify EmailBuilt by Shopify
About Shopify
3.9 average rating
12 years building apps for the Shopify App Store
151 O’Connor St, Ottawa, ON, ON, CA
Support
Featured in
Sell B2B
Streamline your B2B operations with apps.
More apps like this
