Reviews (488)

Overall rating
4.2
Counts per rating level
  • 61% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity and effectiveness in creating visually appealing email subscribe pop-ups and collecting customer data. Its seamless integration with Shopify, including Shopify Flow, automates tasks and enhances functionality. The app supports both pop-up and in-line forms, operates smoothly without bugs, and maintains a professional look that enhances website credibility and aesthetic appeal. It's also useful for pre-launch strategies on password-protected sites.

November 16, 2025

O App é bom e simples de configurar, porém tem um defeito no fechamento do popup do formulário (modal), onde identifiquei que o usuário precisar clicar duas vezes no botão "closed"para o fechamento do modal. Esse cenário impacta na experiencia de navegação do usuário, acredito que precisa realizar a correção do bug e atualizar no app.

Goracer
Brazil
10 months using the app
November 7, 2025

Absolutely ridiculous that the email field type is "text", stopping tracking from working properly. And then support says that this is expected behavior - come on, do better this is basic stuff!

Red Light Hero
Australia
8 months using the app
October 9, 2025

Never like leaving bad reviews, but have to in this case. The limitations in styling and data collection pretty much render this absolutely useless, at least for in-line forms.

If you want to create an obtrusive pop-up form or quick offer it might be ok, but for anything with any level of branding, its a big fat nope! Really disappointing, but it seems to fit Shopify's model of forcing paying customers to pay for yet another third-party app :/

Aesoterik
United Kingdom
Over 2 years using the app
November 3, 2025

How difficult is it to simply make a form builder that you can attach to your footer. You'll spend an hour navigating around this app trying to figure out WHERE or HOW to do this simple thing-- only to draw a blank. Then you'll contact customer support and wait 48 hours (or never).

KIERIN
United States
2 months using the app
November 24, 2025

great app, but would be really nice if you would add the option to trigger a webhook upon form submission.

Nuvibody
Netherlands
27 days using the app
October 24, 2025

I absolutely love this app! It made creating my email subscribe pop-up so easy and seamless — and it looks amazing. I wish I had tried it sooner because it’s incredibly simple to use. I’m excited to explore more of what the Forms app offers and see what new features come next. Super cool Thanks from itsagirlyplace.com!

It's a Girly Place
United States
About 1 month using the app
December 20, 2025

ik vind jammer dat je de vragen niet langer kan maken of nog een extra tekstblok kan toevoegen.

Equi-vitaal | Jouw paard in Topvorm
Netherlands
About 2 years using the app
November 23, 2025

Very half-assed. UI seems out of date and doesn't line up with the UI/UX of Shopify. Very disappointing considering this is a first party app.

Ovrdue
United States
About 2 years using the app
August 26, 2025

It's easy enough to create a form, but the limited customization options make this app basically useless for anyone who cares about their store design. You can't even add custom CSS via the theme editor since the form is sequestered behind a shadow dom.

Zenex International
United States
7 months using the app
September 7, 2025

Forms has been pretty straightforward to use. It has been fun working to figure out how to run an automation using the metafields, especially when I get it to work! Overall, I am enjoying this app and its simplicity!
Would recommend.

Ignitely
United States
7 days using the app