Reviews (109)

Overall rating
3
Counts per rating level
  • 28% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 20% of ratings are 3 stars
  • 17% of ratings are 2 stars
  • 23% of ratings are 1 stars
Edited July 11, 2024

I received help for my query after a day or so. The founder, explained that it was possible to embed as an inline form. I just needed to create a template for this from my 'page' (this is where my content was and where I wanted the form to appear. Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.

Very relieved to get this help and hopefully they will be updating the knowledge content to explain this with even more clarity as on first glance it doesn't seem possible to embed at all.

Gardens Of Style
United Kingdom
7 months using the app
Shopify replied July 9, 2024

Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.

If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA

June 27, 2024

I want the forms app not to make it required to capture a phone number or an e-mail. Also being able to customize the css of the forms would be nice. Sometimes dropdown menu's won't open and you have to remake them again. Decent app for now but needs some updates to be great.

Leefsamen
Netherlands
4 months using the app
Shopify replied June 29, 2024

Hey there! Thank you for taking the time to provide feedback about the Shopify Forms app. Our goal is to provide the best forms app on the market. I'll be happy to pass this along to our development team for potential future implementation. - Dirk, Shopify Support

June 28, 2024

Great idea but very slow loading, so customers bounce before form loads. Also annoying that email notifications can only go to the registered email address with shopify.

Plants For All Seasons
United Kingdom
About 1 month using the app
Shopify replied July 2, 2024

Hey, there! Thank you for taking the time to leave a review. We'd like to take a closer look at the issue you're experiencing to help us find a solution. Please feel free to visit our Help Center (https://shopify.link/WJna) and start a chat with the AI assistant to connect with a support advisor. -Summer, Shopify Support

July 17, 2024

Easy install and config. I embedded it in several page on page level and also template level. I like also the popup version. Until now i don't have any complaints.
only 4 stars because no time (hrs:min) field , no embed in pages and for very slow loading

Il mondo di Wit
Italy
About 1 month using the app
June 3, 2024

love the out of box ease of use but for more experienced users can we inject custom css to better control the design?

The Regular Program
United States
About 1 month using the app
Shopify replied June 18, 2024

Hi, there. Thank you for your review! It's great to hear you're enjoying the app so far. Shopify Forms doesn't support custom coding, including custom CSS, but I can understand how this would be helpful and I'm happy to pass on your feedback! In the meantime, you can add custom CSS to your themes directly within the Online Store Theme Editor: https://shopify.link/mqxA. -Erin, Shopify Support

Edited June 3, 2024

The application is an excellent idea, I installed it to be able to run a Shopify flow automation, I contacted shopify support informing them of the errors in it, and the support team reports that the application does not work, a few days later they report that They already fixed it, but the app still doesn't work, I found several flaws: 1. It doesn't allow you to embed a form on a specific page. I followed the installation instructions step by step, but it doesn't allow you to embed the form. 2. Since I couldn't embed the form, I configured it to appear as a pop-up, but the pop-up also doesn't appear on the only page I want it to appear. It should be noted that I followed step-by-step installation instructions. 3. The only thing they fixed is that the form no longer appears on all pages when activated. The recommendation is to remove the application from the app store if it does not work correctly.

Magic Hair
Colombia
13 days using the app
Shopify replied May 21, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

July 18, 2024

This is a great app with rich features, including redirection and the ability to work with the FLOW program. I really like it, but it seems that the pop-up form can only be displayed to customers who are visiting the website for the first time. Did I use it incorrectly? Or perhaps the developer designed it this way, hoping to find a solution. Thank you

healthypetagain
United Kingdom
6 days using the app
May 28, 2024

Been waiting too long to update with the markets feature...

Donde Fue
Spain
5 months using the app
Shopify replied May 31, 2024

Hey Done! Although we don't have a timetable on this being considered to roll-out as a feature, we certainly appreciate the feedback. This helps us steer the direction of the Shopify to continue developing a feature rich platform. - Dirk, Shopify Support

April 30, 2024

The app is great but only if you want the form on ALL pages.... i needed a sign up form for different events, on different pages, and if you add the form its automatically added to every page on your site and after 5+ hours of trying to get around that, and 2 hours with shopify support, I was told to choose another app and that it's impossible to do what I'm looking for. As I do events and I need specific forms for each different event, I'll try another app as I don't want the sign up form on all the pages. note: this app also only allows you to use ONE form at a time. Wasnt what I needed.

Fuzzyclouds Studio
Canada
1 day using the app
Shopify replied May 3, 2024

Hey there! I'd love to help you with this. If you are using a newer 2.0 theme then you can embed the form you wish on specific page templates using the inline form option. You can learn more about this option here: https://shopify.link/zGyK. Create unique templates for each page/collection you need and embed the desired form. If you are using an older theme type, then this option won't be available at this time. You would need to manually embed a form, or using a different form app. Definitely connect with our support team for more details on using page templates! -Shay, Shopify Support

June 18, 2024

Not sure why 2.7 stars , I find this app amazing, what else you want for something that is free. Yes you may have to customize it, may be a bit of work but it works .

JapanChefKnife.com
Canada
About 11 hours using the app