Reviews (253)

Overall rating
4.1
Counts per rating level
  • 52% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

February 15, 2025

Radio Button Issue:
Currently, I am encountering difficulties when attempting to create (save) a radio button field using Japanese characters. The system does not allow me to save the field when Japanese characters are used initially.
As a workaround, I have found that it is possible to create and save the field using English (alphabetical) characters first. Subsequently, I can edit the field and ...

Model Palette
Japan
12 months using the app
February 6, 2025

Nice form builder with great integration to native meta fields.. but why can't I choose a specific page to include this form? I don't want my specific contact form to display on every single page.

Airbrush Customs
United States
About 2 years using the app
January 11, 2025

Forms has been super helpful for growing my email list, plus it looks extremely professional unlike other free options available.

4 Littles Market
United States
About 2 months using the app
February 10, 2025

While the Shopify Form Builder app offers a promising concept for creating custom forms, its current implementation has significant drawbacks.
Major issues:

Creates numerous metaobjects that cannot be deleted through the interface, cluttering your store's backend
No localization support, forcing all customers to view forms in English regardless of their selected language
Forms cannot be ...

Diabea
Croatia
4 months using the app
January 26, 2025

I think for the right use, it is extremely useful.
I use it to collect customers names, phone numbers, and emails for my clothing brand and it is 10/10, made being by shopify makes it 10x more trust worthy too.

Mission
Canada
3 months using the app
December 8, 2024

The popup is easy to set up and can be customized freely. The number of email subscribers is increasing day by day, and I can see the effect. And it's free to use! This app is really the best.

TrendyJapan
Japan
9 months using the app
January 24, 2025

It's not easy to learn, lots of clicking around to work out forms and Flows. Here's a tip though for fast and easy answers on 'How To' in Shopify .... ask ChatGPT!

Wings of Wisdom
Australia
2 months using the app
November 12, 2024

Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead ...

Official Brand Store: everteen | NEUD | Nature Sure | ManSure
India
Almost 2 years using the app
February 2, 2025

The number of subscribers increase day by day. It's very easy to use, and it's beautiful too.

Bubble & Co. Accessories
Portugal
About 1 month using the app
November 22, 2024

At first this app was working great for me, the flow of the forms was exactly what I was looking for. It was sort of a hassle linking it on the pages I needed them on but once I figured it out it looked great. I don't know for how long this has been occurring, because it used to work, but I checked my website on Safari and the multiple forms I had made do not show up on the Safari browser (I ...

Serpentina
United States
9 months using the app
Shopify replied November 25, 2024

Hi there, thanks for reporting this issue. We did identify an issue with Safari and our team worked over the weekend to fix this.

Please test again and let us know if you ...