Reviews (243)

Overall rating
4.1
Counts per rating level
  • 53% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and seamless integration with Shopify's emails, Flow, and discounts. It's free, enhancing its appeal for all business sizes, and features professional-looking forms that effectively grow email lists. While customization is limited, basic adjustments are possible, and the app is continuously improving. Customer support is noted for being helpful, and the app's robust performance and pop-up functionality are particularly valued for boosting subscriber numbers and collecting customer data.

February 6, 2025

Nice form builder with great integration to native meta fields.. but why can't I choose a specific page to include this form? I don't want my specific contact form to display on every single page.

Airbrush Customs
United States
About 2 years using the app
January 11, 2025

Forms has been super helpful for growing my email list, plus it looks extremely professional unlike other free options available.

4 Littles Market
United States
About 2 months using the app
December 8, 2024

The popup is easy to set up and can be customized freely. The number of email subscribers is increasing day by day, and I can see the effect. And it's free to use! This app is really the best.

TrendyJapan
Japan
9 months using the app
January 26, 2025

I think for the right use, it is extremely useful.
I use it to collect customers names, phone numbers, and emails for my clothing brand and it is 10/10, made being by shopify makes it 10x more trust worthy too.

Mission
Canada
3 months using the app
November 12, 2024

Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead of registered email id.
3. Allow exporting submission entries on demand
4. Allow making headers bold
5. For single-line and multi-line text fields, allow adding headers
6. Allow splitting form into multiple pages
7. Include "OTHERS" as a default option for radio buttons where needed, and when selected, give an option to include a field for users to add text
Thanks
Team Wet and Dry Personal Care

Official Brand Store: everteen | NEUD | Nature Sure | ManSure
India
Almost 2 years using the app
January 24, 2025

It's not easy to learn, lots of clicking around to work out forms and Flows. Here's a tip though for fast and easy answers on 'How To' in Shopify .... ask ChatGPT!

Wings of Wisdom
Australia
2 months using the app
February 2, 2025

The number of subscribers increase day by day. It's very easy to use, and it's beautiful too.

Bubble & Co. Accessories
Portugal
About 1 month using the app
November 22, 2024

At first this app was working great for me, the flow of the forms was exactly what I was looking for. It was sort of a hassle linking it on the pages I needed them on but once I figured it out it looked great. I don't know for how long this has been occurring, because it used to work, but I checked my website on Safari and the multiple forms I had made do not show up on the Safari browser (I checked on multiple devices and no result). When I checked on Chrome they did show up. I am unsure if other people have had this issue, but I'm sure a majority of my traffic uses Safari and will not have access to the forms that would help me as a business tremendously.

Serpentina
United States
9 months using the app
Shopify replied November 25, 2024

Hi there, thanks for reporting this issue. We did identify an issue with Safari and our team worked over the weekend to fix this.

Please test again and let us know if you are still seeing a similar issue. We will be notified of any updates to your review and I can follow up with you from there.

- Kyle

December 7, 2024

Hey! It's cool app and increase my sales. It would be cool if the form could be tied to a specific product or collection. Thanks!

RBTNK Shop
Ukraine
About 1 month using the app
January 15, 2025

Super helpful app and it has gotten me significantly more email subscribers! I just wish that I could see a graph of how much forms are working across time

Understanding Behavior BCBA Exam Prep Shop
United States
2 months using the app