Reviews (187)

Overall rating
4
Counts per rating level
  • 48% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, ease of use, and cost-effectiveness. It's highlighted for straightforward installation, making it ideal for those with limited technical skills. The app is also noted for its reliable performance and quick data collection capabilities, though it has some customization limits. Responsive customer support is frequently praised for assisting with setup and troubleshooting.

July 29, 2024

Looks great and simple to use. Sure there are some features not available but it works well and integrates perfectly.

Giant Bubbles by Tinka
New Zealand
10 months using the app
October 21, 2024

easy to use. needs more graphics (colours, fonts, images, maybe some confetti)

Soccer United NZ
New Zealand
About 2 months using the app
September 18, 2024

Pleased with the service, especially because it is free! I was using a similar app before that was outrageously expensive, so I'm very happy to have found this one. It's simple, but works!

Granite State Yarns
United States
4 days using the app
August 9, 2024

Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free!

However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags.

Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).

Playful Pitch
United States
About 1 month using the app
September 12, 2024

It works, but you cannot style it because it is inside a shadow-root, and you cannot translate the content in multiple languages. Workaround is to copy paste the form and make different ones for each language, filtering in the code on selected localization / language. But I expected a Shopify app to at least provide the possibility to translate in their own translation app Translate & Adapt...

nanosun s.r.o.
Czechia
14 days using the app
November 19, 2024

Overall a good app for free, other alternatives have the option to control how long the pop-up will appear again after the costumer closes it.
if this option would be added that would be great, and maybe control over the font size in the app.
thank you!

ISAKO.
Israel
About 20 hours using the app
August 18, 2024

Can not edit at all!! Now I can’t add a new line to the form. Can type but can’t click done to save it. Horrible. Now I either have to make it all over again or find a new software app.

Downtown Kannapolis Inc
United States
About 1 month using the app
Shopify replied August 20, 2024

Hey, there! Thanks so much for your review of Shopify Forms!

We have identified a bug and implemented a fix on this, you should no longer be seeing an issue. If you are seeing anything please reach out to our Support Team via our Help Center using this link: https://shopify.link/WJna. -Imogen, Shopify Support

September 26, 2024

The functionality is fine, but man oh man. IMPOSSIBLE to customise. No matter what CSS trick you pull out of the book, nothing works. WHY make this SO hard to customise? Let me color my background and change the border radius... not too much to ask :-)

Crap.supply
Netherlands
11 days using the app
November 4, 2024

Easy to use and create groups of customers

GunnarMade
United States
4 days using the app
November 7, 2024

best service but we need this aplication in app store

My Store
Morocco
14 days using the app