Reviews (564)

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its ease of use, straightforward setup, and effective email subscribe pop-ups, describing it as a marketing game changer. The design enhances website aesthetics, and while customization experiences vary, many find it meets their needs. It offers smooth performance, supports multiple languages with an auto-translate feature, and is free, making it accessible to various business sizes.

November 23, 2025

Very half-assed. UI seems out of date and doesn't line up with the UI/UX of Shopify. Very disappointing considering this is a first party app.

Ovrdue
United States
About 2 years using the app
January 12, 2026

There must be an option to get the notification to different email id's rather than picking up the gmail from the store details section

cloudeva.ai
India
About 2 months using the app
October 9, 2025

Never like leaving bad reviews, but have to in this case. The limitations in styling and data collection pretty much render this absolutely useless, at least for in-line forms.

If you want to create an obtrusive pop-up form or quick offer it might be ok, but for anything with any level of branding, its a big fat nope! Really disappointing, but it seems to fit Shopify's model of forcing paying customers to pay for yet another third-party app :/

Aesoterik
United Kingdom
Over 2 years using the app
January 31, 2026

使いやすい

TIPICO
Japan
12 days using the app
October 24, 2025

I absolutely love this app! It made creating my email subscribe pop-up so easy and seamless — and it looks amazing. I wish I had tried it sooner because it’s incredibly simple to use. I’m excited to explore more of what the Forms app offers and see what new features come next. Super cool Thanks from itsagirlyplace.com!

It's a Girly Place
United States
About 1 month using the app
February 3, 2026

Limited customization

JOY'S Custom Sneakers
United States
Over 2 years using the app
December 6, 2025

As far as functions go, it's okay - works like all the other forms apps. As far as styling, or the ability to style an inline form, whether in theme or straight up CSS, this is a piece of garbage.

Update: so bad I ditched it for another that has a free version - and that free version is miles more powerful than the best that Shopify Forms can do. Again, what a piece of garbage.

Backstretch Dev
United States
About 8 hours using the app
January 21, 2026

I am not sure why apps made by Shopify always have to be terrible.

Printkeg
United States
Over 1 year using the app
January 26, 2026

Works perfect

Lukic Fishing
Denmark
About 1 year using the app
February 2, 2026

Easy to use!

Giggle Golf
United States
10 months using the app