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Not sure why 2.7 stars , I find this app amazing, what else you want for something that is free. Yes you may have to customize it, may be a bit of work but it works .
Shopify Forms lives up to its promise of simplicity. The dashboard is intuitive, with no technical jargon or confusing functions. You can edit everything within a single page.
I cannot access any responses from the forms being filled out - no way of contacting support.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Forms. To connect with our live support, you can head over to our Help Center (https://bit.ly/2AWw5VA) and type 'Contact Support' into the AI chat box. This will prompt you to log into your shop, so we can investigate further to ensure this gets resolved. - Blair, Shopify Support
really bad keep saying have to make 2 changes wont tell me what they are, so you cant save it so yoo start all over again and dont waste you time trying to get help their A1` is not gonna let you speak to a human not even if you tell you will leave shopify
Hi, there!
Thank you for taking the time to share your experience with the app. We understand you're seeing issues on your end and are also unable to access support.
I would like to advise that we offer 24/7 live chat support through the Shopify Help Center: https://shopify.link/vRnL. Our authenticated Support team would be happy to take a better look into what is causing these issues. If you'd like, you can use the link provided here to get in touch. I hope this helps! -Victoria, Shopify Support
Great app! but can we customise the layout rather than having all fields in vertical order?
You can't create a redirect to a thank you page. Incredible. This is a basic feature any form app should have. Not using it for now.
Thank you for your review. I will make sure to provide this feedback to our team. I did find a community forum post on this you can look at here: (https://shopify.link/qqQM) -Emily, Shopify Support
I can't find the data that the user filled in through the form
Hi, there! Thanks for taking the time to complete a review for the Forms App! You should be able to see the information provided by your forms by following these steps from this help document (https://shopify.link/35og):
From your Shopify admin, go to Apps > Forms.
On the Overview page, do either of the following:
To view the submissions for all of your forms, click Total submissions in the metrics section.
To view the submissions for a specific form, click the title of the form that you want to view, and then click Submissions in the metrics section.
If you need some additional assistance with accessing and managing your forms, please reach out to our Support Team using this link: https://shopify.link/vRnL. -Imogen, Shopify Support
having a lot of trouble just trying to make a landing page with an inline form, the popup one is working
Hi, there. Many thanks for taking the time to leave a review for Shopify Forms. We have some information on our help center here about using inline forms, and the types of styling and placement you can use: https://shopify.link/dBJY. Feel free to reach out to our team directly if you are experiencing difficulty using the app, and we would be happy to try our best to assist: https://shopify.link/WJna. -Rick, Shopify Support
most important missing feature: Translation / showing different form based on country.
Also, country should ideally be set automatically based on country location, the country attribute of the customer.
There is no way to even see the form submission, spent an hour building out a form for wholesale requests only to realize I cant even see what people submit. Whats the point of this app?
Thank you for taking the time and sharing this feedback. Shopify Forms is an email capture and email marketing app, and you can view the custom data submitted by customers - they are stored as custom metafield definitions (https://shopify.link/4ej4). That being said, if you need further assistance or you'd like to share additional feedback, then please don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support