Reviews (255)

Overall rating
4.1
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

November 22, 2024

At first this app was working great for me, the flow of the forms was exactly what I was looking for. It was sort of a hassle linking it on the pages I needed them on but once I figured it out it looked great. I don't know for how long this has been occurring, because it used to work, but I checked my website on Safari and the multiple forms I had made do not show up on the Safari browser (I ...

Serpentina
United States
9 months using the app
Shopify replied November 25, 2024

Hi there, thanks for reporting this issue. We did identify an issue with Safari and our team worked over the weekend to fix this.

Please test again and let us know if you ...

January 15, 2025

Super helpful app and it has gotten me significantly more email subscribers! I just wish that I could see a graph of how much forms are working across time

Understanding Behavior BCBA Exam Prep Shop
United States
2 months using the app
February 19, 2025

While it's great that is completely free, I found it very glitchy. First of all, if you're running multiple forms, you won't be able to select and choose the workflow/email you want to send with a particular form (spent over an hour with customer support, at the end I was told it's not allowed and will only pick one email for all the forms?). Secondly when a customer subscribes, the form ...

Paws by the Valley
Australia
6 days using the app
December 7, 2024

Hey! It's cool app and increase my sales. It would be cool if the form could be tied to a specific product or collection. Thanks!

RBTNK Shop
Ukraine
About 1 month using the app
December 14, 2024

So far pretty good! It's a little limited, but easy to use, and simple.

Replay Guitars
Australia
About 2 months using the app
December 30, 2024

Works good, simple and to the point and doesn't cost anything.

The Pine Nut Stand
United States
About 1 month using the app
January 22, 2025

Easy to setup and a whole heck of a lot better than the original 'Newsletter signup' function which only requested an email address.

Just started using it and waiting for the first submission so, leaving it at four stars for now. Of note: the hyperlink function in 'Consent disclaimer (optional)' and 'Success' don't work in Firefox. The form either locks up or nothing happens (I suspect it's a pop ...

Little Shop of Magic
United States
16 days using the app
February 19, 2025

In theory it is a great tool, but in practice it is super buggy and I never manage to finish because it will show an error of some kind. i.e. the field cannot be empty (but there is text writin in it) or there needs to be a pictrue ( but I selected without picture)

So I havent actually managed to set up a form yet

GEDENKEN SCHENKEN
Germany
14 days using the app
December 5, 2024

Setup was easy and most customers use it. However, I have two suggestions:
1. Add the ability to insert an open text field to remind customers to confirm acceptance in their email.
2. Modify the birthday field in the data download. The pop up appears correctly, but the customer data download reads yyyy-dd-mm for some customers and yyyy-mm-dd for others.

Any Gift For You
United States
30 days using the app
November 29, 2024

I was using a different (paid, and should I say not cheap!) solution to solicit subscriptions from visitors to our website/shop until recently. WOW - our daily subscription rate went up by between 5x and 10x when we switched to Shopify Forms. I could only be sorry I did not switch sooner, as we have lost thousands of subscribers in the last 1 year alone... True story!

Milena | OSHADHI България
Bulgaria
5 days using the app