Shopify Forms

Easy to use! Very simple.

I completed the form to test it, and there is nothing anywhere adding the record. No customer created, no email notification, nothing. Totally pointless app. I can see that someone else has completed the form, but who was it???? we'll never know, that's a lead lost.

Great app, but it would be better if we could create a translation for different countries

Works like a charm... gets 5 stars from me... it's not as customisable as other paid apps, but this works perfectly for running competitions and the likes... you can create inline or pop-up forms that you can place on any page and apply a custom tag automatically for anyone that completes the form. Some folks are saying in the reviews it doesn't collect or store the data, but that's not true - I've tested it and the names are entered into my customer list and I receive an email each time someone completes the form. This is a good option if you are hoping to collect a lot of sign-ups since many of the paid apps cap you out at a certain number of active customers... Shopify does not.

I wanted a contact form that I could add specific fields to. It is nice that I can choose if the field is required or not. Was easy to install and set up. I would like a settings area that I can put in a backup email for submission notifications and also a SMS feature to also get a text. In my line of work its necessary to respond asap to form submissions. It does what it says and you cant argue with free

is there anyway I can customize the popup style?
This app doesn't look good, what should I do if I want to change the popup size or the font size or something else?

I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.

Very happy with the forms app. It's been capturing all of our newsletter emails for over 3 months now, everything has been working well and I've even seen a lift to sign-up conversion. Can't argue with that from a free app!

Couldn't get very far. When needing to chose a discount from the ones already created, the app, first of all, doesnt have a search function therefore very hard to find the code you need, second of all it doesnt show all your discount codes, only some. Therefore impossible for me to select the one created for the popup. Always shocked by how such simple things are not implemented.

Our entire use case was to "Capture wholesale leads with customizable account request forms."

Apparently, we've had 4 people submit requests, but we did not get any notification of this anywhere, and I cannot find where to get the details of their request - only the fact that they were added as customers.

I contacted support, and their response was:

"Upon reviewing, the Shopify form app enables you to generate personalized forms for gathering customer information. Although the app offers analytics for form submissions and customer segments, it lacks notification functionality and does not provide specific details regarding the requests made through the form. You must manually review the customer information within the app to access the details of the requests."

So, the point "Capture wholesale leads with customizable account request forms" is a complete lie. It caused us four missed event requests.