Reviews (243)

Overall rating
4.1
Counts per rating level
  • 53% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and seamless integration with Shopify's emails, Flow, and discounts. It's free, enhancing its appeal for all business sizes, and features professional-looking forms that effectively grow email lists. While customization is limited, basic adjustments are possible, and the app is continuously improving. Customer support is noted for being helpful, and the app's robust performance and pop-up functionality are particularly valued for boosting subscriber numbers and collecting customer data.

February 6, 2025

Nice form builder with great integration to native meta fields.. but why can't I choose a specific page to include this form? I don't want my specific contact form to display on every single page.

Airbrush Customs
United States
About 2 years using the app
November 21, 2024

It's OK for a very basic use especially for start ups. However disappointing that extraction of the data captured is not possible unless you install another 3rd party app which you might need to pay for.

Lolo & May
Australia
18 days using the app
Shopify replied November 22, 2024

Hi there! While exporting data directly from metaobjects (where the data is stored) is not yet possible. You can install Flow and use the "export to google sheet template" https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow.

Flow is a Shopify app and is free to use.

- Kyle

October 18, 2024

Covering many basic properties of forms functionality it does allow to collect data. But the lack of making translations to the fields or changing styling is despite of many requests in forums a bit of a statement of not listening to urgent customer needs or thinking functional scenarios completely through.

sprossensamen.ch
Switzerland
Over 1 year using the app
January 31, 2025

Great app. Easy to use and setup.

The size of the form on mobile is to big and fills out the entire screen. I cannot see how to change that in the settings or perhaps coding.
I use Dawn theme in my shop

ZirCular.dk
Denmark
3 days using the app
November 6, 2024

Good at collecting the data but to reply directly to a form you need to create a completely new email thread? and can't reply directly to the form submission email? Unless i'm wrong then happy to update review!

JA55 TATTOO
United Kingdom
16 days using the app
Edited October 25, 2024

****UPDATING MY REVIEW****
They fixed the bug where you cannot uncheck required so updating to 3 stars.

Very limited customization and no easy way to customize css do to its use of a custom element and a shadow DOM, so you cannot just add css to control the form and any form you make will not match your existing website css but will have its own css that cannot easily edit.

There also appears to be a bug where you cannot uncheck required for First name and Last name fields.

Bunbury Fabrics
United States
About 1 month using the app
Shopify replied October 25, 2024

Hi there, thanks for sharing your feedback. We fixed the bug that was preventing you from making first name/last name fields required.

Currently, adding css customizations isn't possible. This is an area we've heard feedback around and are looking at ways to improve the design flexibility of forms. For now, customizability is limited to the options in app.

- Kyle

November 21, 2024

Real easy to set up and pretty complete, however, it is too bad that the forms don't load on Iphone..

Manduka Brasil
Brazil
2 days using the app
December 28, 2024

Can only be a page type specific. Cannot be submitted on an individual collection page or product page. So I cannot use. It does have hopes

Babysupermarket
United States
About 1 hour using the app
December 17, 2024

Yes but, no developer information or faq

Dentus
Belgium
6 days using the app
Shopify replied January 17, 2025

Hi there,

Today, forms isn't customizable via custom development. Currently all of the flexibility is available on the backend via data management, see using Flow for example (https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow)

We want to improve front-end customizability, but it will be some time before we get there.

- Kyle

September 12, 2024

It works, but you cannot style it because it is inside a shadow-root, and you cannot translate the content in multiple languages. Workaround is to copy paste the form and make different ones for each language, filtering in the code on selected localization / language. But I expected a Shopify app to at least provide the possibility to translate in their own translation app Translate & Adapt...

nanosun s.r.o.
Czechia
14 days using the app