Reviews (146)
Refine
-
By rating
Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free!
However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags.
Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).
Good as a pop-up form. So would give it a 4.
Lacks in functionality though, would be great if their was more integration with Shopify to allow:
- Custom Contact Forms
- Integration with Email for post purchase form as an example
Given its a Shopify App, I expected a bit more basic functionality.
Hi there! Thanks for the review.
This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps!
- Kyle
I received help for my query after a day or so. The founder, explained that it was possible to embed as an inline form. I just needed to create a template for this from my 'page' (this is where my content was and where I wanted the form to appear. Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.
Very relieved to get this help and hopefully they will be updating the knowledge content to explain this with even more clarity as on first glance it doesn't seem possible to embed at all.
Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:
- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.
If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA
Easy install and config. I embedded it in several page on page level and also template level. I like also the popup version. Until now i don't have any complaints.
only 4 stars because no time (hrs:min) field , no embed in pages and for very slow loading
Nice addition to the shop offers.
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free! Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.
Great app! but can we customise the layout rather than having all fields in vertical order?
pretty good!
Updating review Feb 27, 2024
Excellent overall. Does what it says, and thank you for listening to previous feedback and making changes accordingly.
Some additional functionality like opting to NOT add a default tag to customers, or allowing to inject custom styles (the default mobile styles make the form nearly unusable) would improve the experience from a shop owner's perspective.
--------
Previous review: Nov 5, 2023
Largely does what it says out of the box. But extremely frustrating that it basically ignores existing customers.
So if you want t add a tag for example, it'll only work for new email addresses, making this a very limited use case app.
Hi, thanks for sharing your feedback. At this stage, adding tags to an existing customer is a limitation of the Shopify Forms app. As a workaround, you may be able to create a Shopify Flow workflow: https://shopify.link/6kox that can check your existing customer list for any that meets the tag requirements, and apply the tag that way. This would work on a case by case basis however, depending on your store's use case, but is definitely worth considering.
I'll be sure to pass on your feedback to our internal development team for consideration though, so that they're aware of the needs you've shared with us here in your review. Thanks again! -Kimi, Shopify Support