Reviews (183)

Overall rating
4
Counts per rating level
  • 48% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, ease of use, and cost-effectiveness. It's highlighted for straightforward installation, making it ideal for those with limited technical skills. The app is also noted for its reliable performance and quick data collection capabilities, though it has some customization limits. Responsive customer support is frequently praised for assisting with setup and troubleshooting.

November 12, 2024

Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead of registered email id.
3. Allow exporting submission entries on demand
4. Allow making headers bold
5. For single-line and multi-line text fields, allow adding headers
6. Allow splitting form into multiple pages
7. Include "OTHERS" as a default option for radio buttons where needed, and when selected, give an option to include a field for users to add text
Thanks
Team Wet and Dry Personal Care

Official Brand Store: everteen | NEUD | Nature Sure | ManSure
India
Almost 2 years using the app
October 10, 2024

There is not a "testing" option, so my test form submissions are logged into my account permanently (not a dramatic issue but frustrating to lack control of the data).

Shopify Support was supportive, but is not able to remove them. There are no overrides available.

Netherworld Post Office
United States
About 1 month using the app
September 6, 2024

Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.

Warrior Winches USA
United States
5 months using the app
September 4, 2024

Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free! Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.

Kaylo Obalum
France
About 2 months using the app
August 25, 2024

Good as a pop-up form. So would give it a 4.

Lacks in functionality though, would be great if their was more integration with Shopify to allow:

- Custom Contact Forms
- Integration with Email for post purchase form as an example

Given its a Shopify App, I expected a bit more basic functionality.

FN Prints
United Arab Emirates
About 2 months using the app
Shopify replied August 27, 2024

Hi there! Thanks for the review.

This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps!

- Kyle

October 21, 2024

easy to use. needs more graphics (colours, fonts, images, maybe some confetti)

Soccer United NZ
New Zealand
About 2 months using the app
August 9, 2024

Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free!

However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags.

Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).

Playful Pitch
United States
About 1 month using the app
October 7, 2024

Its good and simple to use.

Wearlatch
Pakistan
About 1 year using the app
Edited July 11, 2024

I received help for my query after a day or so. The founder, explained that it was possible to embed as an inline form. I just needed to create a template for this from my 'page' (this is where my content was and where I wanted the form to appear. Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.

Very relieved to get this help and hopefully they will be updating the knowledge content to explain this with even more clarity as on first glance it doesn't seem possible to embed at all.

Gardens Of Style
United Kingdom
7 months using the app
Shopify replied July 9, 2024

Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.

If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA

July 17, 2024

Easy install and config. I embedded it in several page on page level and also template level. I like also the popup version. Until now i don't have any complaints.
only 4 stars because no time (hrs:min) field , no embed in pages and for very slow loading

Il mondo di Wit
Italy
About 1 month using the app