Reviews (253)

Overall rating
4.1
Counts per rating level
  • 52% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

February 10, 2025

While the Shopify Form Builder app offers a promising concept for creating custom forms, its current implementation has significant drawbacks.
Major issues:

Creates numerous metaobjects that cannot be deleted through the interface, cluttering your store's backend
No localization support, forcing all customers to view forms in English regardless of their selected language
Forms cannot be ...

Diabea
Croatia
4 months using the app
October 28, 2024

Metafield cannot be removed and will not be removed even after uninstalling the application, metafield is pinned for the customer model and can't be moved or edited.

Mattcha
Czechia
2 months using the app
Shopify replied November 6, 2024

Thank you for your feedback. We are looking into this and will look to update once we've fixed this.

September 26, 2024

The functionality is fine, but man oh man. IMPOSSIBLE to customise. No matter what CSS trick you pull out of the book, nothing works. WHY make this SO hard to customise? Let me color my background and change the border radius... not too much to ask :-)

Crap.supply
Netherlands
11 days using the app
January 21, 2025

The form would not work on my mobile device

Vier Beauty
United States
About 2 hours using the app
February 5, 2025

This app has very good functions, is simple and easy to use, and is better than all similar software on the market. However, its floating style is not customizable, which is very bad! You should know that its floating window style is extremely ugly and takes up a lot of space.

TEST
United Kingdom
February 12, 2025

無法新增欄位

Carlife 汽車隔熱專家
Taiwan
29 days using the app
November 22, 2024

Formulier valt steeds uit op landingspagina:(

imanitheboutique
Netherlands
7 months using the app
Shopify replied November 25, 2024

Hallo,

Om je pop-up formulier op je landingspagina in te stellen, moet je de thema-app-integratie inschakelen. Bekijk deze screenshot voor hoe je dat doet.

https://screenshot ...

March 21, 2024

VERY misleading! I set up a form for people to make customization requests, and yet, I HAVE NO WAY TO ACCESS THE RESPONSES!

Hollow Bag Creations
United States
7 months using the app
Shopify replied March 26, 2024

Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them.

All new submissions created after July 28th, will ...

March 6, 2024

having a lot of trouble just trying to make a landing page with an inline form, the popup one is working

MHR
United States
2 months using the app
Shopify replied March 22, 2024

Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: ...

March 20, 2024

You can't create a redirect to a thank you page. Incredible. This is a basic feature any form app should have. Not using it for now.

Serranía
Colombia
9 days using the app
Shopify replied March 22, 2024

Thank you for your review. I will make sure to provide this feedback to our team. I did find a community forum post on this you can look at here: (https://shopify.link/qqQM) ...