Reviews (183)

Overall rating
4
Counts per rating level
  • 48% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, ease of use, and cost-effectiveness. It's highlighted for straightforward installation, making it ideal for those with limited technical skills. The app is also noted for its reliable performance and quick data collection capabilities, though it has some customization limits. Responsive customer support is frequently praised for assisting with setup and troubleshooting.

August 10, 2024

GOOD

NEVALA
Belgium
3 months using the app
October 22, 2024

Fácil de trabalhar.

Óleos d'Alma
Portugal
8 months using the app
August 4, 2024

THE BEST

Alovecar
Netherlands
About 2 months using the app
July 8, 2024

Easy to set up forms, impossible to embed those forms.

Moshades
South Africa
2 months using the app
Shopify replied July 10, 2024

Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.

If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA. - Blair, Shopify Support

September 7, 2024

pretty good!

Heaven and Hell
United States
About 18 hours using the app
September 9, 2024

love it !

Sad ♥ Bad Society
Australia
About 17 hours using the app
October 21, 2024

Toimii ihan moitteettomasti

Lahja ja Sisustus Juuttisäkki
Finland
3 months using the app
June 3, 2024

love the out of box ease of use but for more experienced users can we inject custom css to better control the design?

The Regular Program
United States
About 1 month using the app
Shopify replied June 18, 2024

Hi, there. Thank you for your review! It's great to hear you're enjoying the app so far. Shopify Forms doesn't support custom coding, including custom CSS, but I can understand how this would be helpful and I'm happy to pass on your feedback! In the meantime, you can add custom CSS to your themes directly within the Online Store Theme Editor: https://shopify.link/mqxA. -Erin, Shopify Support

June 18, 2024

Not sure why 2.7 stars , I find this app amazing, what else you want for something that is free. Yes you may have to customize it, may be a bit of work but it works .

JapanChefKnife.com
Canada
About 11 hours using the app
Edited August 9, 2024

Kyle is helpful

All American Assets
United States
4 months using the app
Shopify replied July 26, 2024

Hi there! Thank you for your review. We recently shipped an update to store all new submissions in the metaobjects area of the admin.

Past submissions are still viewable by clicking into the form > clicking more actions and clicking the view segment. This will generate a segment of customers who have previously submitted this specific form.

Hope this helps! - Dirk, Shopify Support