Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, ease of use, and cost-effectiveness. It's highlighted for straightforward installation, making it ideal for those with limited technical skills. The app is also noted for its reliable performance and quick data collection capabilities, though it has some customization limits. Responsive customer support is frequently praised for assisting with setup and troubleshooting.
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Great app! but can we customise the layout rather than having all fields in vertical order?
Shopify Forms lives up to its promise of simplicity. The dashboard is intuitive, with no technical jargon or confusing functions. You can edit everything within a single page.
Kyle is helpful
Hi there! Thank you for your review. We recently shipped an update to store all new submissions in the metaobjects area of the admin.
Past submissions are still viewable by clicking into the form > clicking more actions and clicking the view segment. This will generate a segment of customers who have previously submitted this specific form.
Hope this helps! - Dirk, Shopify Support
Simple and easy to use - could do with adding a form ID to the section so that # links can scroll to it, also width option would be nice
Been waiting too long to update with the markets feature...
Hey Done! Although we don't have a timetable on this being considered to roll-out as a feature, we certainly appreciate the feedback. This helps us steer the direction of the Shopify to continue developing a feature rich platform. - Dirk, Shopify Support
Добре работи.
I wanted a contact form that I could add specific fields to. It is nice that I can choose if the field is required or not. Was easy to install and set up. I would like a settings area that I can put in a backup email for submission notifications and also a SMS feature to also get a text. In my line of work its necessary to respond asap to form submissions. It does what it says and you cant argue with free
This app does not use Shopify's recaptcha's (hi spam!) or does it integrate on the trigger side with Shopify Flow.
Hi there, Thank you for taking the time to provide feedback about the Shopify Forms app. Our goal is to provide the best forms app on the market. I'd be happy to pass this feedback along to our development team for potential future implementation. - Dirk, Shopify Support
really bad keep saying have to make 2 changes wont tell me what they are, so you cant save it so yoo start all over again and dont waste you time trying to get help their A1` is not gonna let you speak to a human not even if you tell you will leave shopify
Hi, there!
Thank you for taking the time to share your experience with the app. We understand you're seeing issues on your end and are also unable to access support.
I would like to advise that we offer 24/7 live chat support through the Shopify Help Center: https://shopify.link/vRnL. Our authenticated Support team would be happy to take a better look into what is causing these issues. If you'd like, you can use the link provided here to get in touch. I hope this helps! -Victoria, Shopify Support
The application is an excellent idea, I installed it to be able to run a Shopify flow automation, I contacted shopify support informing them of the errors in it, and the support team reports that the application does not work, a few days later they report that They already fixed it, but the app still doesn't work, I found several flaws: 1. It doesn't allow you to embed a form on a specific page. I followed the installation instructions step by step, but it doesn't allow you to embed the form. 2. Since I couldn't embed the form, I configured it to appear as a pop-up, but the pop-up also doesn't appear on the only page I want it to appear. It should be noted that I followed step-by-step installation instructions. 3. The only thing they fixed is that the form no longer appears on all pages when activated. The recommendation is to remove the application from the app store if it does not work correctly.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support