Reviews (269)

Overall rating
4.1
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and straightforward integration with Shopify features like emails, Flow, and discounts. It's noted for its cost efficiency, professional-looking forms, and robust data collection capabilities. While customization options are limited, the available adjustments for pop-ups and page integrations are valued. Supportive customer service and enhanced email subscriber engagement further contribute to its popularity among store owners.

July 29, 2024

Looks great and simple to use. Sure there are some features not available but it works well and integrates perfectly.

Giant Bubbles by Tinka
New Zealand
10 months using the app
November 10, 2024

Está atendendo a minha necessidade, que é pegar o nome e número dos Leads.

Gafaia
Brazil
7 days using the app
September 4, 2024

Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free! Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.

Kaylo Obalum
France
About 2 months using the app
November 9, 2024

muito bom

ritaribeiro
Portugal
2 days using the app
December 23, 2024

Intuitiva e utile

WorkGroups
Italy
About 2 months using the app
February 26, 2025

OTTIMA

XE BLU ABBIGLIAMENTO
Italy
11 days using the app
February 5, 2025

This app has very good functions, is simple and easy to use, and is better than all similar software on the market. However, its floating style is not customizable, which is very bad! You should know that its floating window style is extremely ugly and takes up a lot of space.

TEST
United Kingdom
October 7, 2024

Its good and simple to use.

Wearlatch
Pakistan
About 1 year using the app
August 18, 2024

Can not edit at all!! Now I can’t add a new line to the form. Can type but can’t click done to save it. Horrible. Now I either have to make it all over again or find a new software app.

Downtown Kannapolis Inc
United States
6 months using the app
Shopify replied August 20, 2024

Hey, there! Thanks so much for your review of Shopify Forms!

We have identified a bug and implemented a fix on this, you should no longer be seeing an issue. If you are ...

August 25, 2024

Good as a pop-up form. So would give it a 4.

Lacks in functionality though, would be great if their was more integration with Shopify to allow:

- Custom Contact Forms
- Integration with Email for post purchase form as an example

Given its a Shopify App, I expected a bit more basic functionality.

FN Prints
United Arab Emirates
About 2 months using the app
Shopify replied August 27, 2024

Hi there! Thanks for the review.

This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I ...