Reviews (266)

Overall rating
4
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and straightforward integration with Shopify features like emails, Flow, and discounts. It's noted for its cost efficiency, professional-looking forms, and robust data collection capabilities. While customization options are limited, the available adjustments for pop-ups and page integrations are valued. Supportive customer service and enhanced email subscriber engagement further contribute to its popularity among store owners.

November 9, 2024

muito bom

ritaribeiro
Portugal
2 days using the app
December 23, 2024

Intuitiva e utile

WorkGroups
Italy
About 2 months using the app
October 7, 2024

Its good and simple to use.

Wearlatch
Pakistan
About 1 year using the app
February 5, 2025

This app has very good functions, is simple and easy to use, and is better than all similar software on the market. However, its floating style is not customizable, which is very bad! You should know that its floating window style is extremely ugly and takes up a lot of space.

TEST
United Kingdom
February 26, 2025

OTTIMA

XE BLU ABBIGLIAMENTO
Italy
11 days using the app
September 12, 2024

It works, but you cannot style it because it is inside a shadow-root, and you cannot translate the content in multiple languages. Workaround is to copy paste the form and make different ones for each language, filtering in the code on selected localization / language. But I expected a Shopify app to at least provide the possibility to translate in their own translation app Translate & Adapt...

nanosun s.r.o.
Czechia
14 days using the app
August 25, 2024

Good as a pop-up form. So would give it a 4.

Lacks in functionality though, would be great if their was more integration with Shopify to allow:

- Custom Contact Forms
- Integration with Email for post purchase form as an example

Given its a Shopify App, I expected a bit more basic functionality.

FN Prints
United Arab Emirates
About 2 months using the app
Shopify replied August 27, 2024

Hi there! Thanks for the review.

This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps!

- Kyle

August 18, 2024

Can not edit at all!! Now I can’t add a new line to the form. Can type but can’t click done to save it. Horrible. Now I either have to make it all over again or find a new software app.

Downtown Kannapolis Inc
United States
6 months using the app
Shopify replied August 20, 2024

Hey, there! Thanks so much for your review of Shopify Forms!

We have identified a bug and implemented a fix on this, you should no longer be seeing an issue. If you are seeing anything please reach out to our Support Team via our Help Center using this link: https://shopify.link/WJna. -Imogen, Shopify Support

October 19, 2024

Easy to use, set up, and integrates seamlessly with the store. However, I couldn't find an option to allow customers to opt out of marketing emails using the form. It would be great to have this feature added.

Furry ID.
France
26 minutes using the app
September 18, 2024

I am happy with this app and its performance

Saanskrityam Handicraft Store
United States
12 months using the app