Reviews (184)

Overall rating
4
Counts per rating level
  • 48% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, ease of use, and cost-effectiveness. It's highlighted for straightforward installation, making it ideal for those with limited technical skills. The app is also noted for its reliable performance and quick data collection capabilities, though it has some customization limits. Responsive customer support is frequently praised for assisting with setup and troubleshooting.

June 6, 2024

La peor aplicación que he probado en Shopify, llevo 30 minutos haciendo un pop-up y le pongo guarda, y en Shopify me sale como lo configure pero entro a la configuración de pop-up y se me reinicia todo.

TECHNIA JACKETS
Colombia
22 minutes using the app
February 15, 2024

Great app, but it would be better if we could create a translation for different countries

CXL by Christian Lacroix Maison
Belgium
2 days using the app
Shopify replied February 16, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

December 28, 2023

Yeah I created a form, but is it useful? No.

AnimePads.com
Israel
About 1 month using the app
Shopify replied January 3, 2024

Hi, there. Thanks for taking the time to leave a review for Shopify Forms. We're sorry to hear that you haven't found the app useful. If you're open to it, we'd love to gather more context on the issues you experienced. Feel free to reach out to our team here: https://shopify.link/VRd6. -Rick, Shopify Support

January 27, 2024

I had no problems installing and activating this app :) I use Shopify Email, and I missed a pop up form in that app, so when I discovered there was one, just seperat, I was glad. And I could easily adjust colors, font and add a photo to the form so it matches my theme. I also checked the form by signing up an email and it worked and the "lead" went directly into my email list :) 5 out of 5 stars

Mie Christiansen Jewelry
Denmark
24 minutes using the app
December 3, 2023

The way it integrates with Shopify is excellent; however, I would love to design the form and add steps within the modal before the form shows. The completion rate is usually better if you ask the visitor a question first, and once they engage by clicking a button to agree they want..., only then present the form. I would also love to be able to design how the form looks and feels. Maybe add a custom CSS and provide id/classes as a beta.

Overstock Sheets
United States
26 minutes using the app
Shopify replied December 4, 2023

Hi, There. Thank you for taking the time to leave your review. With the Shopify Forms app you can customize it to fit your needs, check out this help doc with more information: https://shopify.link/77qV. If there is something specific you'd like included that you're not seeing any information on, please view our Shopify Help Center: https://shopify.link/WJna. You can also contact our support team through the help center if you need more assistance. -Kitana, Shopify Support

December 18, 2023

Nice but, the forms use a completely different css than the rest of the theme. Doesn't make any sense. I can't even override it with custom css.

Also it doesn't support Shopifys Translate App nor does it take the default theme content. So you get a mix up of english and your original language when using the app....

Adrianos
Switzerland
41 minutes using the app
Shopify replied January 3, 2024

Hi there, thank you for your review. We appreciate you taking the time to reach out to us and letting us know how we can improve Shopify Forms. Your feedback will be submitted to our development team. -Victor, Shopify Support

April 2, 2024

Comment avoir la possibilité d'avoir une adresse mail dédiées au FORMS ?

Maison RIVAGES
France
9 days using the app
Shopify replied November 6, 2024

Merci pour votre avis. Vous pouvez désormais envoyer toutes les soumissions de formulaires à la revue de votre choix.

Vous pouvez en savoir plus ici : https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow

Et essayez spécifiquement ce modèle : https://admin.shopify.com/apps/flow/editor/templates/0192976c-a868-72dd-ac2b-e5f7f20fef51

- Kyle

March 27, 2024

This is not a "form" app. It is an app that captures email subscribers only.

Mick's Art Goods
United States
About 1 hour using the app
Shopify replied March 28, 2024

Hi there! Thank you for sharing your review. Feel free to learn all about the different form types available here: https://shopify.link/dBJY.

If you have any further questions, please don't hesitate to contact us here: https://shopify.link/1w5D so that we can look into this! -Mac, Shopify Support

November 9, 2022

I just installed this. I will give Shopify the benefit because on top of the amazing platform they provide, they are making an effort to develop apps like these (and other like Email, Inbox, Automations) to optimize marketing strategies for FREE. This is a FREE email capture that looks more native, I'm tired of using third party random apps that have a watermark/branding and charge $5 per month just for basic apps like these. So thank you Shopify. Suggestions:
-Let us choose frequency of display for the popup (once a day/week/month)
-Give more timing options for display (60s)
-Have different cosmetic customization between the teaser and the actual form

AllCaps®
Mexico
8 months using the app
March 13, 2023

I use your app on my website https://oliveoil.green/ and am completely satisfied with both the product and support. Thank you!

OLIVEOIL.GREEN
Slovenia
8 months using the app