Reviews (269)

Overall rating
4.1
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and straightforward integration with Shopify features like emails, Flow, and discounts. It's noted for its cost efficiency, professional-looking forms, and robust data collection capabilities. While customization options are limited, the available adjustments for pop-ups and page integrations are valued. Supportive customer service and enhanced email subscriber engagement further contribute to its popularity among store owners.

April 30, 2024

The app is great but only if you want the form on ALL pages.... i needed a sign up form for different events, on different pages, and if you add the form its automatically added to every page on your site and after 5+ hours of trying to get around that, and 2 hours with shopify support, I was told to choose another app and that it's impossible to do what I'm looking for. As I do events and I need ...

Fuzzyclouds Studio
Canada
10 months using the app
Shopify replied May 3, 2024

Hey there! I'd love to help you with this. If you are using a newer 2.0 theme then you can embed the form you wish on specific page templates using the inline form option. ...

October 4, 2024

It's quite helpful and result oriented.

Sheinic.com
India
About 15 hours using the app
June 27, 2024

I want the forms app not to make it required to capture a phone number or an e-mail. Also being able to customize the css of the forms would be nice. Sometimes dropdown menu's won't open and you have to remake them again. Decent app for now but needs some updates to be great.

Leefsamen
Netherlands
4 months using the app
Shopify replied June 29, 2024

Hey there! Thank you for taking the time to provide feedback about the Shopify Forms app. Our goal is to provide the best forms app on the market. I'll be happy to pass this ...

November 22, 2024

Formulier valt steeds uit op landingspagina:(

imanitheboutique
Netherlands
7 months using the app
Shopify replied November 25, 2024

Hallo,

Om je pop-up formulier op je landingspagina in te stellen, moet je de thema-app-integratie inschakelen. Bekijk deze screenshot voor hoe je dat doet.

https://screenshot ...

September 7, 2024

Used this app to create a standalone newsletter sign up page on my shop, perfect for what I needed. It also integrates with the Emails app (made by Shopify) for sending welcome emails automatically.

MimiScrubHats
Canada
32 minutes using the app
October 13, 2024

Die App funktioniert gut, wenn man Sie dementsprechend versteht und sich etwas damit befasst. Der Umfang und die Möglichkeiten sind etwas beschränkt. Da Sie aber kostenlos ist, vergebe ich 5 Sterne.

Komfortmöbel24
Germany
Over 1 year using the app
July 18, 2024

This is a great app with rich features, including redirection and the ability to work with the FLOW program. I really like it, but it seems that the pop-up form can only be displayed to customers who are visiting the website for the first time. Did I use it incorrectly? Or perhaps the developer designed it this way, hoping to find a solution. Thank you

healthypetagain
United Kingdom
6 days using the app
February 28, 2025

Submit button suddenly need verification code, can not be modified, poor comment

Tonglin Jewelry Co.,Ltd
China
May 26, 2024

Shopify Forms lives up to its promise of simplicity. The dashboard is intuitive, with no technical jargon or confusing functions. You can edit everything within a single page.

CIRCUIT CITY
United States
About 2 months using the app
October 6, 2024

Easy and practical.

Triplets Kids Store
Dominican Republic
4 months using the app