Reviews (266)

Overall rating
4
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and straightforward integration with Shopify features like emails, Flow, and discounts. It's noted for its cost efficiency, professional-looking forms, and robust data collection capabilities. While customization options are limited, the available adjustments for pop-ups and page integrations are valued. Supportive customer service and enhanced email subscriber engagement further contribute to its popularity among store owners.

March 21, 2024

VERY misleading! I set up a form for people to make customization requests, and yet, I HAVE NO WAY TO ACCESS THE RESPONSES!

Hollow Bag Creations
United States
7 months using the app
Shopify replied March 26, 2024

Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them.

All new submissions created after July 28th, will ...

June 28, 2024

Great idea but very slow loading, so customers bounce before form loads. Also annoying that email notifications can only go to the registered email address with shopify.

Plants For All Seasons
United Kingdom
About 1 month using the app
Shopify replied July 2, 2024

Hey, there! Thank you for taking the time to leave a review. We'd like to take a closer look at the issue you're experiencing to help us find a solution. Please feel free to ...

June 3, 2024

love the out of box ease of use but for more experienced users can we inject custom css to better control the design?

The Regular Program
United States
About 1 month using the app
Shopify replied June 18, 2024

Hi, there. Thank you for your review! It's great to hear you're enjoying the app so far. Shopify Forms doesn't support custom coding, including custom CSS, but I can ...

May 28, 2024

Been waiting too long to update with the markets feature...

Donde Fue
Spain
10 months using the app
Shopify replied May 31, 2024

Hey Done! Although we don't have a timetable on this being considered to roll-out as a feature, we certainly appreciate the feedback. This helps us steer the direction of the ...

October 21, 2024

Toimii ihan moitteettomasti

Lahja ja Sisustus Juuttisäkki
Finland
3 months using the app
October 24, 2024

Podiam aprimorar habilitando a função de escolha. Exemplo: após a conclusão da compra da cliente, ela recebe essa form em formato de pesquisa com alternativas, sem a necessidade de cadastro de email ou quaisquer outras informações.

KONTENTA
Brazil
3 days using the app
July 25, 2024

Nice addition to the shop offers.

Eno
Slovenia
Over 1 year using the app
February 18, 2025

It's a fantastic form.

Power HVAC Services
Canada
About 1 hour using the app
September 12, 2024

Good app

NEW MAGS B2B
Denmark
2 months using the app
August 14, 2024

Love it

Canadian Cell Supplies
Canada
Over 1 year using the app