Reviews (258)

Overall rating
4.1
Counts per rating level
  • 51% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

June 25, 2024

This app does not use Shopify's recaptcha's (hi spam!) or does it integrate on the trigger side with Shopify Flow.

Textile Apparel
Canada
5 days using the app
Shopify replied June 29, 2024

Hi there, Thank you for taking the time to provide feedback about the Shopify Forms app. Our goal is to provide the best forms app on the market. I'd be happy to pass this feedback along to our development team for potential future implementation. - Dirk, Shopify Support

September 9, 2024

love it !

Sad ♥ Bad Society
Australia
About 17 hours using the app
July 1, 2024

Great app! but can we customise the layout rather than having all fields in vertical order?

red-line-auto
United Kingdom
7 days using the app
July 3, 2024

I wanted a contact form that I could add specific fields to. It is nice that I can choose if the field is required or not. Was easy to install and set up. I would like a settings area that I can put in a backup email for submission notifications and also a SMS feature to also get a text. In my line of work its necessary to respond asap to form submissions. It does what it says and you cant argue with free

Graphics Pig LLC
United States
20 minutes using the app
August 10, 2024

GOOD

NEVALA
Belgium
3 months using the app
September 7, 2024

pretty good!

Heaven and Hell
United States
About 18 hours using the app
September 23, 2024

Добре работи.

SiMone
Bulgaria
About 1 month using the app
July 17, 2024

Simple and easy to use - could do with adding a form ID to the section so that # links can scroll to it, also width option would be nice

Cisco Webex Store
United Kingdom
15 minutes using the app
April 11, 2024

Before installing it, I was worried due to its ratings in the reviews. However, it turns out to be a good Shopify Form App with comprehensive features.

You can create different types of fields, rearrange them, and post them, in styles you like—Pop-up / Inline / or a Single landing page.

New fields will be connected to customers' metafields. Responders' answers will be filled in, so it's quite easy to handle the data.

I just created one page, and I think that's the form app I need.

Cudy
Hong Kong SAR
25 minutes using the app
Edited August 9, 2024

Kyle is helpful

All American Assets
United States
4 months using the app
Shopify replied July 26, 2024

Hi there! Thank you for your review. We recently shipped an update to store all new submissions in the metaobjects area of the admin.

Past submissions are still viewable by clicking into the form > clicking more actions and clicking the view segment. This will generate a segment of customers who have previously submitted this specific form.

Hope this helps! - Dirk, Shopify Support