Reviews (247)

Overall rating
4.1
Counts per rating level
  • 53% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

May 29, 2024

Like the other reviews said, you can't add the form to just one page, you need to add it shop wide for some reason

Gosnells of London
United Kingdom
13 minutes using the app
Shopify replied May 31, 2024

Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: (https://shopify.link/ozB1).

- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: (https://shopify.link/rJAB).

If after taking a peek at the help documents you're still having trouble, please feel free to connect with our live support team here: (https://shopify.link/vRnL). - Greta, Shopify Support

July 25, 2024

O único que funciona realmente, consegui criar orçamento e inscrição, simples e pratico de utilizar.

Minha loja
Brazil
About 5 hours using the app
April 2, 2024

Comment avoir la possibilité d'avoir une adresse mail dédiées au FORMS ?

Maison RIVAGES
France
9 days using the app
Shopify replied November 6, 2024

Merci pour votre avis. Vous pouvez désormais envoyer toutes les soumissions de formulaires à la revue de votre choix.

Vous pouvez en savoir plus ici : https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow

Et essayez spécifiquement ce modèle : https://admin.shopify.com/apps/flow/editor/templates/0192976c-a868-72dd-ac2b-e5f7f20fef51

- Kyle

March 27, 2024

This is not a "form" app. It is an app that captures email subscribers only.

Mick's Art Goods
United States
About 1 hour using the app
Shopify replied March 28, 2024

Hi there! Thank you for sharing your review. Feel free to learn all about the different form types available here: https://shopify.link/dBJY.

If you have any further questions, please don't hesitate to contact us here: https://shopify.link/1w5D so that we can look into this! -Mac, Shopify Support

June 6, 2024

La peor aplicación que he probado en Shopify, llevo 30 minutos haciendo un pop-up y le pongo guarda, y en Shopify me sale como lo configure pero entro a la configuración de pop-up y se me reinicia todo.

TECHNIA JACKETS
Colombia
22 minutes using the app
July 4, 2024

Very happy with the forms app. It's been capturing all of our newsletter emails for over 3 months now, everything has been working well and I've even seen a lift to sign-up conversion. Can't argue with that from a free app!

Power Of My People
Canada
November 11, 2022

In less than 5 minutes, we have an email pop-up form and a completely new segment of users to communicate with. It was so easy to get started and it looks great. It was really exciting to see updates from the beginning of the beta to the official launch, including the addition of built-in discounts. We're really excited to have this linked to my welcome emails and have a chance to collect new customer contact information!

Su & Lou
United States
About 2 years using the app
July 20, 2023

Very good! I read the bad reviews and was worried but it looks like Shopify revamped this big time. Works great and syncs perfectly with email automations. You can choose whatever color or upload a background image for the form, have a floating pop up, a "closed" pop-up on the corner, schedule when to have it pop-up, put any text fields that you want, have a discount code given right there, etc. Highly recommend this app!

Debra Annmarie Studio
United States
Over 1 year using the app
February 16, 2024

most important missing feature: Translation / showing different form based on country.

Also, country should ideally be set automatically based on country location, the country attribute of the customer.

Famme
Denmark
About 1 year using the app
November 9, 2022

I just installed this. I will give Shopify the benefit because on top of the amazing platform they provide, they are making an effort to develop apps like these (and other like Email, Inbox, Automations) to optimize marketing strategies for FREE. This is a FREE email capture that looks more native, I'm tired of using third party random apps that have a watermark/branding and charge $5 per month just for basic apps like these. So thank you Shopify. Suggestions:
-Let us choose frequency of display for the popup (once a day/week/month)
-Give more timing options for display (60s)
-Have different cosmetic customization between the teaser and the actual form

AllCaps®
Mexico
8 months using the app