Reviews (254)

Overall rating
4.1
Counts per rating level
  • 52% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

February 6, 2025

Nice form builder with great integration to native meta fields.. but why can't I choose a specific page to include this form? I don't want my specific contact form to display on every single page.

Airbrush Customs
United States
About 2 years using the app
February 15, 2025

Radio Button Issue:
Currently, I am encountering difficulties when attempting to create (save) a radio button field using Japanese characters. The system does not allow me to save the field when Japanese characters are used initially.
As a workaround, I have found that it is possible to create and save the field using English (alphabetical) characters first. Subsequently, I can edit the field and incorporate Japanese characters, which then allows me to save the changes. However, I have not yet thoroughly tested the functionality of this workaround to ensure it works seamlessly in all cases.

CSS Styling Limitations:
Additionally, it appears that CSS styling options are currently limited. This restricts my ability to fully integrate the form design with my site's branding. I understand that the development team is actively working on improvements in this area, and I am hopeful that enhanced CSS customization capabilities will be implemented soon.

Thank you for your attention to these matters!!

Model Palette
Japan
12 months using the app
February 18, 2025

Its good but, why on earth can I make more than one form, when its not possible to select specific pages or blog articles. That does not make any sense at all. Noboby can use it correctly if you cant selsct specific sites for specific forms...

Biocraftlab
Austria
4 months using the app
February 18, 2025

Bonne application cependant la fonction de réception de mail serait bien qu'elle puisse être travaillé sous forme de formulaire client standard auquel on réponds et d'avoir un suivi sur shopify

Electro Bike Zone
Switzerland
3 months using the app
January 31, 2025

Great app. Easy to use and setup.

The size of the form on mobile is to big and fills out the entire screen. I cannot see how to change that in the settings or perhaps coding.
I use Dawn theme in my shop

ZirCular.dk
Denmark
3 days using the app
December 17, 2024

Yes but, no developer information or faq

Dentus
Belgium
6 days using the app
Shopify replied January 17, 2025

Hi there,

Today, forms isn't customizable via custom development. Currently all of the flexibility is available on the backend via data management, see using Flow for example (https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow)

We want to improve front-end customizability, but it will be some time before we get there.

- Kyle

November 21, 2024

It's OK for a very basic use especially for start ups. However disappointing that extraction of the data captured is not possible unless you install another 3rd party app which you might need to pay for.

Lolo & May
Australia
18 days using the app
Shopify replied November 22, 2024

Hi there! While exporting data directly from metaobjects (where the data is stored) is not yet possible. You can install Flow and use the "export to google sheet template" https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow.

Flow is a Shopify app and is free to use.

- Kyle

October 18, 2024

Covering many basic properties of forms functionality it does allow to collect data. But the lack of making translations to the fields or changing styling is despite of many requests in forums a bit of a statement of not listening to urgent customer needs or thinking functional scenarios completely through.

sprossensamen.ch
Switzerland
Over 1 year using the app
November 6, 2024

Good at collecting the data but to reply directly to a form you need to create a completely new email thread? and can't reply directly to the form submission email? Unless i'm wrong then happy to update review!

JA55 TATTOO
United Kingdom
16 days using the app
November 21, 2024

Real easy to set up and pretty complete, however, it is too bad that the forms don't load on Iphone..

Manduka Brasil
Brazil
2 days using the app