Reviews (255)

Overall rating
4.1
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

April 30, 2024

The app is great but only if you want the form on ALL pages.... i needed a sign up form for different events, on different pages, and if you add the form its automatically added to every page on your site and after 5+ hours of trying to get around that, and 2 hours with shopify support, I was told to choose another app and that it's impossible to do what I'm looking for. As I do events and I need ...

Fuzzyclouds Studio
Canada
10 months using the app
Shopify replied May 3, 2024

Hey there! I'd love to help you with this. If you are using a newer 2.0 theme then you can embed the form you wish on specific page templates using the inline form option. ...

Edited June 3, 2024

The application is an excellent idea, I installed it to be able to run a Shopify flow automation, I contacted shopify support informing them of the errors in it, and the support team reports that the application does not work, a few days later they report that They already fixed it, but the app still doesn't work, I found several flaws: 1. It doesn't allow you to embed a form on a specific page. ...

Magic Hair
Colombia
13 days using the app
Shopify replied May 21, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your ...

August 14, 2024

Useless for Lead magnets.
This doesn't even connect to Shopify flow
Should be able to create a form, name, email address
then connect the specific form to shopify flow to send out lead magnets and add to mailing lists.
It really needs better integration with flow, I have multiple lead magnets but the form is pretty much useless
Doesnt do basic things !!!

Davinci Resolve Titles
United Kingdom
About 1 hour using the app
Shopify replied August 16, 2024

Hi there, DaVinci! There is a way to do this today, and I'll outline the steps for you below! You need to click more actions in your form and click 'view segment'. Once in ...

August 30, 2024

No translations features makes it useless, really.

The Object
France
About 15 hours using the app
October 24, 2024

Quiero cambiar el ancho de los campos, pero no puedo ¿Cómo puedo hacer esta modificación?

Global Ultrasonido
Chile
20 days using the app
Shopify replied October 28, 2024

Gracias por su reseña. En este momento, ajustar el ancho no es posible, pero apreciamos enormemente sus comentarios. Sin duda los tendremos en cuenta mientras trabajamos en ...

April 7, 2024

The form builder is ok, but the documentation is terrible, and there is no support from Shopify. We wanted to do a very standard and simple form in a section of a custom landing page. This is not possible. The form app is still using json templates and not liquid so its not possible to embed into template using code

SDG COMPONENTS
United States
5 days using the app
Shopify replied April 10, 2024

Thank you for your review and feedback. I will be sure to relay this to our developers. -Emily, Shopify Support

June 23, 2024

I can't find the data that the user filled in through the form

Daxiongmao-store
China
3 days using the app
Shopify replied June 25, 2024

Hi, there! Thanks for taking the time to complete a review for the Forms App! You should be able to see the information provided by your forms by following these steps from ...

April 2, 2024

Comment avoir la possibilité d'avoir une adresse mail dédiées au FORMS ?

Maison RIVAGES
France
9 days using the app
Shopify replied November 6, 2024

Merci pour votre avis. Vous pouvez désormais envoyer toutes les soumissions de formulaires à la revue de votre choix.

Vous pouvez en savoir plus ici : https://help.shopify. ...

March 27, 2024

This is not a "form" app. It is an app that captures email subscribers only.

Mick's Art Goods
United States
About 1 hour using the app
Shopify replied March 28, 2024

Hi there! Thank you for sharing your review. Feel free to learn all about the different form types available here: https://shopify.link/dBJY.

If you have any further ...

June 3, 2023

Easy setup, but lacks multi-lang support :-( unusable for stores with primary audience not speaking English

MonPrunier
Czechia
About 1 year using the app