Reviews (183)

Overall rating
4
Counts per rating level
  • 48% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, ease of use, and cost-effectiveness. It's highlighted for straightforward installation, making it ideal for those with limited technical skills. The app is also noted for its reliable performance and quick data collection capabilities, though it has some customization limits. Responsive customer support is frequently praised for assisting with setup and troubleshooting.

November 1, 2023

It creates new Customers but does not update existing customers with new tags etc so it has limited use case

Western Sports Centre
Australia
About 7 hours using the app
Shopify replied November 3, 2023

Hi there! Thank you for your feedback. I'll be happy to share this with our developers for further consideration. -Shay, Shopify Support

October 3, 2023

So far the form builder itself is easy to set up and embed.
Unfortunately, I cannot find where the completed data is stored within Shopify? The forwarding emails are incomplete and do not replicate the confirmation of data completed, and I cannot find where in Shopify this information is being stored for export. Just seems to vanish!?!

Tiffen International Limited
United Kingdom
About 4 hours using the app
Shopify replied November 3, 2023

Hi, there! I'm glad to hear that you've found the forms easy to manage so far. The data collected will appear on customer profiles. Data for existing customers will be added to their profiles, and the Forms app will create a profile if the customer is new. You can find this data either under the Customers section of your admin, or by going to 'Apps > Forms', selecting a form, and selecting 'View segment' near the top right. I hope this helps! -Sophia, Shopify Support

September 15, 2023

Celebrations
Nigeria
24 days using the app