Reviews (255)

Overall rating
4.1
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

December 4, 2022

As is it is not really usable as it keeps on triggering even if you close it. If you can add better control over how often and for who it shows as well as translations of all fields then this would be a great app. But as it is now, can't really sadly recommend this even if I would like to.

Made of Sundays
Finland
About 1 year using the app
August 10, 2023

It's not good... You can't style any aspect of it. It has no canned values for State or Country even... Oh, and I can't even receive an email from the form... LOL

STRAYE | WS
United States
9 months using the app
December 22, 2022

It's a good app, but it misses the translation. Not every Shopify user's native language or client is an English-speaking customer.

Best-Beardcare
Netherlands
4 months using the app
Edited January 22, 2024

The application is easy to install but it pops up automatically to all customers, even if they are already registered. It doesn't make much sense to use it for subscription pop-ups because it appears constantly even if you have registered.

Hello again! I told the technical service and they said that it was not possible to solve the problem. Even if the customer had subscribed and closed the form ...

APRILPLANTS
Spain
About 1 month using the app
Shopify replied January 19, 2024

Thank you for your feedback! Depending on how the customer closes the form the Forms app stores completed submissions in "dismissed-after-submit" local storage in the ...

August 7, 2023

Great app for getting a clean nice looking popup on your website. The linking to discounts is really intuitive and easy. Plus it allows more customization than ones that come within themes.
The biggest complaint is probably a bug. If you set up a popup as an exit popup it doesn't work. It just pops up after the timer and doesn't actually come up when the user tries to exit. THIS NEEDS TO BE FIXED ...

Legacy Performance
United States
12 days using the app
November 1, 2023

It creates new Customers but does not update existing customers with new tags etc so it has limited use case

Western Sports Centre
Australia
About 7 hours using the app
Shopify replied November 3, 2023

Hi there! Thank you for your feedback. I'll be happy to share this with our developers for further consideration. -Shay, Shopify Support

September 15, 2023

Celebrations
Nigeria
24 days using the app