Reviews (254)

Overall rating
4.1
Counts per rating level
  • 52% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify features like emails, Flow, and discounts, enhancing workflow efficiency. It's free and effective in growing email lists, with a notable increase in daily subscriptions. The forms are professionally designed, contributing to a strong brand image. The app is user-friendly, fast, and includes pop-up functionality that boosts subscriber numbers, supported by excellent customer service.

April 2, 2024

Comment avoir la possibilité d'avoir une adresse mail dédiées au FORMS ?

Maison RIVAGES
France
9 days using the app
Shopify replied November 6, 2024

Merci pour votre avis. Vous pouvez désormais envoyer toutes les soumissions de formulaires à la revue de votre choix.

Vous pouvez en savoir plus ici : https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow

Et essayez spécifiquement ce modèle : https://admin.shopify.com/apps/flow/editor/templates/0192976c-a868-72dd-ac2b-e5f7f20fef51

- Kyle

June 23, 2024

I can't find the data that the user filled in through the form

Daxiongmao-store
China
3 days using the app
Shopify replied June 25, 2024

Hi, there! Thanks for taking the time to complete a review for the Forms App! You should be able to see the information provided by your forms by following these steps from this help document (https://shopify.link/35og):

From your Shopify admin, go to Apps > Forms.
On the Overview page, do either of the following:

To view the submissions for all of your forms, click Total submissions in the metrics section.
To view the submissions for a specific form, click the title of the form that you want to view, and then click Submissions in the metrics section.

If you need some additional assistance with accessing and managing your forms, please reach out to our Support Team using this link: https://shopify.link/vRnL. -Imogen, Shopify Support

April 7, 2024

The form builder is ok, but the documentation is terrible, and there is no support from Shopify. We wanted to do a very standard and simple form in a section of a custom landing page. This is not possible. The form app is still using json templates and not liquid so its not possible to embed into template using code

SDG COMPONENTS
United States
5 days using the app
Shopify replied April 10, 2024

Thank you for your review and feedback. I will be sure to relay this to our developers. -Emily, Shopify Support

August 14, 2024

Useless for Lead magnets.
This doesn't even connect to Shopify flow
Should be able to create a form, name, email address
then connect the specific form to shopify flow to send out lead magnets and add to mailing lists.
It really needs better integration with flow, I have multiple lead magnets but the form is pretty much useless
Doesnt do basic things !!!

Davinci Resolve Titles
United Kingdom
About 1 hour using the app
Shopify replied August 16, 2024

Hi there, DaVinci! There is a way to do this today, and I'll outline the steps for you below! You need to click more actions in your form and click 'view segment'. Once in your segment copy your segment id, it should be something like "shopify-forms-#####".

1.) Go into Flow create an action called "customer tag added",
2.) Create a condition to check if "shopify-forms-#####" exists.
3.) If yes, create another condition and check if "shopify-forms-#####-submitted"
4.) If no, create an action that will add a customer tags and add "shopify-forms-#####-submitted".
5.) If no to step 3, send an email.

It should look something like this: https://screenshot.click/20-24-52qnd-hox3l.png

You can copy/paste that .png and it should allow you to see the image!

November 1, 2023

It creates new Customers but does not update existing customers with new tags etc so it has limited use case

Western Sports Centre
Australia
About 7 hours using the app
Shopify replied November 3, 2023

Hi there! Thank you for your feedback. I'll be happy to share this with our developers for further consideration. -Shay, Shopify Support

March 27, 2024

This is not a "form" app. It is an app that captures email subscribers only.

Mick's Art Goods
United States
About 1 hour using the app
Shopify replied March 28, 2024

Hi there! Thank you for sharing your review. Feel free to learn all about the different form types available here: https://shopify.link/dBJY.

If you have any further questions, please don't hesitate to contact us here: https://shopify.link/1w5D so that we can look into this! -Mac, Shopify Support

September 15, 2023

Celebrations
Nigeria
24 days using the app