Reviews (326)

Overall rating
4.1
Counts per rating level
  • 55% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, including Shopify Flow. It's easy to set up and use, offering essential customization for creating pop-up and in-line forms with custom meta fields. Highly valued for enhancing email marketing and lead generation, the app's free availability provides professional-looking forms that are effective in capturing customer information and boosting marketing efforts.

February 26, 2025

It is lacking a feature that after closing the popup it doesn't show it again for the same customer who returns to the page

Astikkala
Finland
About 1 month using the app
April 30, 2025

Super funcional para registros de sorteos o formularios !! gracias

NINA
Colombia
30 days using the app
March 7, 2025

Grundsätzlich solide und für einen Shop im Aufbau vollkommen ausreichend würde ich meinen - klar gibt es weiterführend Potenziale doch in Verbindung mit Shopify Mail lässt sich daraus ein ganz guter Funnel für Lead Generierung bauen.

Sapori Sardi
Austria
About 1 month using the app
June 3, 2025

Everyone needs this App

K94Life
United Kingdom
6 months using the app
February 19, 2025

In theory it is a great tool, but in practice it is super buggy and I never manage to finish because it will show an error of some kind. i.e. the field cannot be empty (but there is text writin in it) or there needs to be a pictrue ( but I selected without picture)

So I havent actually managed to set up a form yet

GEDENKEN SCHENKEN
Germany
14 days using the app
June 3, 2025

Sugiro que seja inserido um campo de agendamento de activação-desactivação do form. Uma vez que são pop-ups, e alguns promocionais, posso apenas querer mostrá-los em certas horas, e só manualmente. Se tivesse timing, seria um 5 estrelas!

UB Online Store
Portugal
1 day using the app
February 22, 2025

So far so good except...
1.as other's have said, it takes up a lot of space (on mobile... it covers the whole screen, If I see that when I'm shopping I just leave...
2. I can't figure out a way to link to it (or duplicate it for a page to link to it from an email.
(using for marketing email sign up form- but I'd like to put a link in my email signature and can't figure out how to do that I've tried googling etc but no info anywhere) Maybe there's some instructions that I'm not seeing or understanding?

The Photo Gift
United States
3 days using the app
March 21, 2025

Could feature a few more editing options for text, but generally it is an easy to use app that works great...and its free. So no complaints here.

CUBEsleep
Germany
2 days using the app
February 10, 2025

While the Shopify Form Builder app offers a promising concept for creating custom forms, its current implementation has significant drawbacks.
Major issues:

Creates numerous metaobjects that cannot be deleted through the interface, cluttering your store's backend
No localization support, forcing all customers to view forms in English regardless of their selected language
Forms cannot be translated or customized for different markets

The complete lack of localization features makes this app impractical for multi-language stores. The unmanageable metaobject creation adds unnecessary complexity to store maintenance.
Would not recommend until these core issues are addressed.

Diabea
Croatia
4 months using the app
March 16, 2025

"Shopify Forms" is very useful by using tag/meta fields/Shopify flow to promote our services. We cannot reveal how useful it is but we can say Shopify Forms is very nice apps.

I.TARU watch official website
Japan
12 months using the app