Reviews (243)

Overall rating
4.1
Counts per rating level
  • 53% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and seamless integration with Shopify's emails, Flow, and discounts. It's free, enhancing its appeal for all business sizes, and features professional-looking forms that effectively grow email lists. While customization is limited, basic adjustments are possible, and the app is continuously improving. Customer support is noted for being helpful, and the app's robust performance and pop-up functionality are particularly valued for boosting subscriber numbers and collecting customer data.

November 28, 2022

I really enjoyed the App, only missing three essential things for me.
- That the form appears as a pop-up in the center and then the trigger can be used
- That the client's language is assigned to the one of origin
- The ability to translate modules into store languages I will come back to use it if there will be these updates, in the meantime thanks!

Dedè Couture
Italy
About 1 hour using the app
December 18, 2023

Nice but, the forms use a completely different css than the rest of the theme. Doesn't make any sense. I can't even override it with custom css.

Also it doesn't support Shopifys Translate App nor does it take the default theme content. So you get a mix up of english and your original language when using the app....

Adrianos
Switzerland
41 minutes using the app
Shopify replied January 3, 2024

Hi there, thank you for your review. We appreciate you taking the time to reach out to us and letting us know how we can improve Shopify Forms. Your feedback will be submitted to our development team. -Victor, Shopify Support

December 3, 2023

The way it integrates with Shopify is excellent; however, I would love to design the form and add steps within the modal before the form shows. The completion rate is usually better if you ask the visitor a question first, and once they engage by clicking a button to agree they want..., only then present the form. I would also love to be able to design how the form looks and feels. Maybe add a custom CSS and provide id/classes as a beta.

Overstock Sheets
United States
26 minutes using the app
Shopify replied December 4, 2023

Hi, There. Thank you for taking the time to leave your review. With the Shopify Forms app you can customize it to fit your needs, check out this help doc with more information: https://shopify.link/77qV. If there is something specific you'd like included that you're not seeing any information on, please view our Shopify Help Center: https://shopify.link/WJna. You can also contact our support team through the help center if you need more assistance. -Kitana, Shopify Support