Reviews (263)

Overall rating
4.1
Counts per rating level
  • 51% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and straightforward integration with Shopify features like emails, Flow, and discounts. It's noted for its cost efficiency, professional-looking forms, and robust data collection capabilities. While customization options are limited, the available adjustments for pop-ups and page integrations are valued. Supportive customer service and enhanced email subscriber engagement further contribute to its popularity among store owners.

March 13, 2023

I use your app on my website https://oliveoil.green/ and am completely satisfied with both the product and support. Thank you!

OLIVEOIL.GREEN
Slovenia
8 months using the app
February 22, 2024

idk how to contact you so im writing a review.

Can I redirect visitors to another page once they click submit?

thanks

Tryy
United Kingdom
6 months using the app
Shopify replied March 22, 2024

Hi, there! Thanks for reaching out. This isn't an option with the Shopify Forms app. You can learn more about the current setting options the app has here: https://shopify.link/GQwo. If you have more questions, don't hesitate to contact our support team through the Help Center here: https://shopify.link/vRnL. -Erin, Shopify Support

January 31, 2024

Very good app, but you must change double click to open/close form.

Zerince Kuyumculuk
Türkiye
5 months using the app
Edited December 15, 2022

Wasted 30 minutes with support with no result. This app does not work if you try to modify the content. It will not save.

Clearly no UAT or pre-production testing was done before this was released. It seems we are the beta testers.

12/15 Update:

Shopify product lead reached out to discuss the issues I was seeing with the app. They were able to reproduce the issue and released a fix today.

I can confirm my initial complaint has been addressed.

Thanks for the quick turnaround and attention to this issue.

Ian

CASEGAGA
United States
5 months using the app
February 15, 2024

Very useful app, intuitive and particularly fast when navigating.
The only suggestion I would make would be for the shop manager to be able to add his or her own customised font from the selectable ones.

MotoPort Shop
Italy
3 months using the app
May 26, 2024

Shopify Forms lives up to its promise of simplicity. The dashboard is intuitive, with no technical jargon or confusing functions. You can edit everything within a single page.

CIRCUIT CITY
United States
About 2 months using the app
February 22, 2024

Easy to use! Very simple.

Hippie Drip
United States
3 months using the app
November 11, 2022

Gosh! In just a very few minutes, I have the perfect pop-up for my store. Ryan was so helpful. I highly recommend this Shopify Form App.

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
About 1 month using the app
November 8, 2022

Very simple to create with a polished, professional look that's integrated into Shopify. Tying in an automated email to respond to submissions was simple as well. We have had so much success in just a few weeks with this form opt-in!

Amber Vale Home
United States
About 1 month using the app
July 18, 2024

This is a great app with rich features, including redirection and the ability to work with the FLOW program. I really like it, but it seems that the pop-up form can only be displayed to customers who are visiting the website for the first time. Did I use it incorrectly? Or perhaps the developer designed it this way, hoping to find a solution. Thank you

healthypetagain
United Kingdom
6 days using the app