Shopify Forms

Shopify Forms

Pricing
Price: Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.0 (184)
Developer
Shopify

Grow your contact list and convert new leads with Shopify’s customizable forms tool.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve. more
  • Capture leads with pop ups and in-line forms, and tag new customers
  • Customize forms with text, images, metafields, discounts, and triggers
  • Capture wholesale leads with customizable account request forms
  • Boost conversions among 100M+ Shop users, automatically
  • Store, segment, and leverage customer data—all within a secure platform
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Email

Reviews (184)

Overall rating
4
Counts per rating level
  • 48% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, ease of use, and cost-effectiveness. It's highlighted for straightforward installation, making it ideal for those with limited technical skills. The app is also noted for its reliable performance and quick data collection capabilities, though it has some customization limits. Responsive customer support is frequently praised for assisting with setup and troubleshooting.

November 12, 2024

Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead of registered email id.
3. Allow exporting submission entries on demand
4. Allow making headers bold
5. For single-line and multi-line text fields, allow adding headers
6. Allow splitting form into multiple pages
7. Include "OTHERS" as a default option for radio buttons where needed, and when selected, give an option to include a field for users to add text
Thanks
Team Wet and Dry Personal Care

Official Brand Store: everteen | NEUD | Nature Sure | ManSure
India
Almost 2 years using the app
October 18, 2024

Covering many basic properties of forms functionality it does allow to collect data. But the lack of making translations to the fields or changing styling is despite of many requests in forums a bit of a statement of not listening to urgent customer needs or thinking functional scenarios completely through.

sprossensamen.ch
Switzerland
Over 1 year using the app
Edited October 25, 2024

****UPDATING MY REVIEW****
They fixed the bug where you cannot uncheck required so updating to 3 stars.

Very limited customization and no easy way to customize css do to its use of a custom element and a shadow DOM, so you cannot just add css to control the form and any form you make will not match your existing website css but will have its own css that cannot easily edit.

There also appears to be a bug where you cannot uncheck required for First name and Last name fields.

Bunbury Fabrics
United States
About 1 month using the app
Shopify replied October 25, 2024

Hi there, thanks for sharing your feedback. We fixed the bug that was preventing you from making first name/last name fields required.

Currently, adding css customizations isn't possible. This is an area we've heard feedback around and are looking at ways to improve the design flexibility of forms. For now, customizability is limited to the options in app.

- Kyle

Support

Shopify can answer any questions you have about Shopify Forms.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

November 1, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, discounts, marketing, Online Store, Shopify admin

  • Edit customers

    Customer data

  • View and Sync Discounts

    Discount codes and promotions

  • View marketing

    Marketing events

  • Edit your Online Store

    Pages on your Online Store, metaobject definitions, metaobjects, checking for web cookies and conversion tracking pixels, or theme

  • Edit Shopify admin

    Files

  • View other data

    Brand settings or checkout settings

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