Shopify Forms

Shopify Forms

Pricing
Price: Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
3.9 (170)
Developer
Shopify

Grow your contact list and convert new leads with Shopify’s customizable forms tool.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.

Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve. more
  • Capture leads with pop ups and in-line forms, and tag new customers
  • Customize forms with text, images, metafields, discounts, and triggers
  • Capture wholesale leads with customizable account request forms
  • Boost conversions among 100M+ Shop users, automatically
  • Store, segment, and leverage customer data—all within a secure platform
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Email

Pop-up types

Email pop-ups, Exit intent, Discounts, Newsletters, Forms

Managing pop-ups

Editor tool, Email capture list, Automations, Targeting, Segmentation, Reporting

Campaign types

Pop-ups, Forms, Landing pages, Discounts, Exit intent, Welcome emails

Managing campaigns

Editor tool, Consent collection, Email capture list, SMS capture list, Triggers and rules, Automations, Targeting, Segmentation, Tagging, Tracking, Reporting, Analytics

Reviews (170)

Overall rating
3.9
Counts per rating level
  • 45% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 14% of ratings are 1 stars
October 18, 2024

Covering many basic properties of forms functionality it does allow to collect data. But the lack of making translations to the fields or changing styling is despite of many requests in forums a bit of a statement of not listening to urgent customer needs or thinking functional scenarios completely through.

sprossensamen.ch
Switzerland
Over 1 year using the app
Edited October 25, 2024

****UPDATING MY REVIEW****
They fixed the bug where you cannot uncheck required so updating to 3 stars.

Very limited customization and no easy way to customize css do to its use of a custom element and a shadow DOM, so you cannot just add css to control the form and any form you make will not match your existing website css but will have its own css that cannot easily edit.

There also appears to be a bug where you cannot uncheck required for First name and Last name fields.

Bunbury Fabrics
United States
About 1 month using the app
Shopify replied October 25, 2024

Hi there, thanks for sharing your feedback. We fixed the bug that was preventing you from making first name/last name fields required.

Currently, adding css customizations isn't possible. This is an area we've heard feedback around and are looking at ways to improve the design flexibility of forms. For now, customizability is limited to the options in app.

- Kyle

September 6, 2024

Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.

Warrior Winches USA
United States
5 months using the app
July 29, 2024

Looks great and simple to use. Sure there are some features not available but it works well and integrates perfectly.

Giant Bubbles by Tinka
New Zealand
10 months using the app
August 25, 2024

Good as a pop-up form. So would give it a 4.

Lacks in functionality though, would be great if their was more integration with Shopify to allow:

- Custom Contact Forms
- Integration with Email for post purchase form as an example

Given its a Shopify App, I expected a bit more basic functionality.

FN Prints
United Arab Emirates
About 2 months using the app
Shopify replied August 27, 2024

Hi there! Thanks for the review.

This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps!

- Kyle

Support

Shopify can answer any questions you have about Shopify Forms.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

November 1, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, discounts, marketing, Online Store, Shopify admin

  • Edit customers

    Customer data

  • View and Sync Discounts

    Discount codes and promotions

  • View marketing

    Marketing events

  • Edit your Online Store

    Pages on your Online Store, metaobject definitions, metaobjects, checking for web cookies and conversion tracking pixels, or theme

  • Edit Shopify admin

    Files

  • View other data

    Brand settings or checkout settings

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