Shopify Forms
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Grow your contact list and convert new leads with Shopify’s customizable forms tool.
Shopify Forms lets you easily add a lead capture form to your store, so you can connect with potential customers and convert them into lifelong fans. Collect information with pop-ups, overlays, or in-line forms. Add colors and images to your form, and customize messaging, discounts, and more. Collect the data you need, from email to phone number to custom metafields. Shop users can even save discounts you offer for later. Analyze performance metrics to learn and improve.
- Capture leads with pop ups and in-line forms, and tag new customers
- Customize forms with text, images, metafields, discounts, and triggers
- Capture wholesale leads with customizable account request forms
- Boost conversions among 100M+ Shop users, automatically
- Store, segment, and leverage customer data—all within a secure platform
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese
Works with
Shopify EmailCategories
Pop-up types
Managing pop-ups
Reviews (195)
Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead of registered email id.
3. Allow exporting submission entries on demand
4. Allow making headers bold
5. For single-line and multi-line text fields, allow adding headers
6. Allow splitting form into multiple pages
7. Include "OTHERS" as a default option for radio buttons where needed, and when selected, give an option to include a field for users to add text
Thanks
Team Wet and Dry Personal Care
At first this app was working great for me, the flow of the forms was exactly what I was looking for. It was sort of a hassle linking it on the pages I needed them on but once I figured it out it looked great. I don't know for how long this has been occurring, because it used to work, but I checked my website on Safari and the multiple forms I had made do not show up on the Safari browser (I checked on multiple devices and no result). When I checked on Chrome they did show up. I am unsure if other people have had this issue, but I'm sure a majority of my traffic uses Safari and will not have access to the forms that would help me as a business tremendously.
Hi there, thanks for reporting this issue. We did identify an issue with Safari and our team worked over the weekend to fix this.
Please test again and let us know if you are still seeing a similar issue. We will be notified of any updates to your review and I can follow up with you from there.
- Kyle
Covering many basic properties of forms functionality it does allow to collect data. But the lack of making translations to the fields or changing styling is despite of many requests in forums a bit of a statement of not listening to urgent customer needs or thinking functional scenarios completely through.
****UPDATING MY REVIEW****
They fixed the bug where you cannot uncheck required so updating to 3 stars.
Very limited customization and no easy way to customize css do to its use of a custom element and a shadow DOM, so you cannot just add css to control the form and any form you make will not match your existing website css but will have its own css that cannot easily edit.
There also appears to be a bug where you cannot uncheck required for First name and Last name fields.
Hi there, thanks for sharing your feedback. We fixed the bug that was preventing you from making first name/last name fields required.
Currently, adding css customizations isn't possible. This is an area we've heard feedback around and are looking at ways to improve the design flexibility of forms. For now, customizability is limited to the options in app.
- Kyle
It's OK for a very basic use especially for start ups. However disappointing that extraction of the data captured is not possible unless you install another 3rd party app which you might need to pay for.
Hi there! While exporting data directly from metaobjects (where the data is stored) is not yet possible. You can install Flow and use the "export to google sheet template" https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow.
Flow is a Shopify app and is free to use.
- Kyle
Support
Shopify can answer any questions you have about Shopify Forms.
Developer
151 O’Connor St, Ottawa, ON, ON, CA
Launched
November 1, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, discounts, marketing, Online Store, Shopify admin
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Edit customers
Customer data
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View and Sync Discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit your Online Store
Pages on your Online Store, metaobject definitions, metaobjects, checking for web cookies and conversion tracking pixels, or theme
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Edit Shopify admin
Files
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View other data
Brand settings or checkout settings